ServiceNow Developer

Seven Seven Global Services, Inc.; Metro Manila; Hybrid; PHP 670,000 - 1,339,000; Full time

Job summary

Seven Seven Global Services, Inc. seeks an experienced ServiceNow Developer to enhance employee journeys via digital workflows. You will design, configure, and customize ServiceNow modules, focusing on HRSD, ITSM, and Employee Center.

Collaboration with cross-functional teams will shape automation and user experiences across HR and IT services. The role requires strong JavaScript, APIs, and integration skills, with a hybrid onsite model in Ortigas.

Qualifications

• Bachelor’s degree in CS/IT or related field or equivalent work experience.
• Minimum 3 years in ServiceNow development, configuration, and customization.
• Proficient in JavaScript, HTML, CSS and ServiceNow APIs.

Responsibilities

• Design, develop, and configure ServiceNow apps and modules per requirements.
• Collaborate with stakeholders to identify automation opportunities and UX improvements.
• Implement workflows, business rules, UI policies, and client scripts.
• Integrate ServiceNow with other systems for unified employee experience.
• Maintain and enhance apps, ensuring performance, scalability, and security.
• Participate in agile ceremonies; work with analysts, architects, PMs to deliver on time.
• Support testing, debugging, and troubleshooting across the lifecycle.
• Prepare and maintain technical docs and user guides.

Skills

ServiceNow development

JavaScript

HTML

CSS

ServiceNow APIs

HRSD

ITSM

Employee Center

REST/SOAP

MID Server

IntegrationHub

C#

.Net

SQL

CloudRun

Education

Bachelor's degree in Computer Science/IT or related field

Tools

REST/SOAP

MID Server

IntegrationHub

CSA Certification

ServiceNow Certifications

Job description

ServiceNow Developer

Hybrid 2x per week onsite - Ortigas

About the Role:

We are seeking an experiencedServiceNow Developerto join our team and contribute to projects focused on enhancing and unifying the employee journey through digital workflows. The ideal candidate will have a solid background in ServiceNow development, configuration, and customization, with a passion for creating seamless, integrated experiences that improve employee engagement and productivity.

Key Responsibilities:

• Design, develop, and configureServiceNow applications and modulesin alignment with business requirements.




• Collaborate with stakeholders to understand processes and identify opportunities for automation and improved user experience.




• Implement workflows, business rules, UI policies, and client scripts to enhance platform functionality.




• Integrate ServiceNow with other enterprise systems to provide aunified employee experienceacross HR, IT, and other business services.




• Maintain and enhance existing ServiceNow applications, ensuring performance, scalability, and security.




• Participate in agile/scrum ceremonies and work closely with business analysts, architects, and project managers to deliver high-quality solutions on time.




• Support testing, debugging, and troubleshooting activities throughout the development lifecycle.




• Prepare and maintain technical documentation and user guides for implemented solutions.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field (or equivalent work experience).




• Minimum of 3 years experiencein ServiceNow development, configuration, and customization.




• Proficient inJavaScript, HTML, CSS, and ServiceNow APIs.




• Strong understanding of ServiceNow modules such asHRSD, ITSM, and Employee Center.




• Experience in designing solutions thatunify and streamline employee servicesacross multiple departments is a plus.




• Familiarity with integration tools and techniques (REST/SOAP, MID Server, IntegrationHub).




• Strong problem-solving skills with the ability to work independently and in a team environment.




• ServiceNow Certified System Administrator (CSA) certification is a plus; additional ServiceNow certifications are a plus.




• Experience in backend development C#, .Net, SQL, CloudRun are a plus

Preferred Skills:

• Experience withEmployee Journey Managementor similar employee engagement platforms.




• Knowledge of HR processes, onboarding/offboarding workflows, and service portals.




• Understanding of user experience (UX) principles for enterprise applications.