ServiceNow Developer

Accenture; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture is seeking skilled ServiceNow Developers to provide both functional and technical expertise across planning, design, development, and implementation of ServiceNow applications. You will work with an agile mindset to deliver scalable, innovative solutions for multiple projects.

The role requires 1+ year of ServiceNow development/architecture experience; knowledge of ITSM, ITOM, SecOps, HRSD, CSM and related product lines is preferred, with certifications and GenAI knowledge as

Qualifications

• Required: ServiceNow development/architecture on the ServiceNow platform and its core product lines (ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM).
• 1 year or more of ServiceNow development/architecture experience.
• Nice to have: Agile/Scrum experience; GenAI knowledge.

Responsibilities

• Provide functional and technical expertise to plan, analyze, define and support ServiceNow implementations.
• Design, build and configure ServiceNow applications.
• Work with an agile mindset to deliver value across multiple projects.
• Apply automation ideas to improve processes and productivity.
• Develop code, test, and deploy ServiceNow solutions following ITIL and best practices.
• Identify issues and mitigate risks proactively.

Skills

ServiceNow development/architecture

ITSM

ITOM

SecOps

IRM

HRSD

CSM

SPM

Job description

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you!

What’s in it for you?

You will be part of a diverse, vibrant, global Accenture ServiceNow Business Group, continually pushing the boundaries of business capabilities. At Accenture you will work on meaningful and innovative projects,powered by the ServiceNow platform. You’ll be immersed in industry’s bestpractices and platform features such as IT Service Management, IT Operations Management, HR Service Delivery, and many more.

Accenture will continually invest in your learning and growth. We offer trainings and development programs and courses to help you grow your own tech stack and certifications.

You'll work with Accenture’s certified System Administrations, Implementation Specialists, Application Developers, and Accenture will support you in growing your own tech stack and certifications.

Job Summary:

We are looking for skilled and proactive ServiceNow Developers to provide both functional and technical expertise across the planning, design, development, and implementation of ServiceNow applications. In this role, you will work with an agile mindset to deliver value through scalable and innovative ServiceNow solutions, supporting multiple projects of varying complexity.

Key Responsibilities:

• Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
• Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
• Design, build and configure ServiceNow applications.
• Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
• Apply innovative ideas to drive automation.
• Drive the delivery of outputs according to agreed schedules and specifications.
• Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
• Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.
• Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
• Identify and solve issues and incidents within multiple components of the ServiceNow platform.
• Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
• Raise issues and risks proactively, providing recommended solutions and mitigations.
• Produce required deliverables and documentations according to defined standards.

Here’s what you’ll need:

• Required skills: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
• 1 year or more experience on ServiceNow development/architecture
• Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI

Nice to have skills:

• Any ServiceNow certification
• ITIL knowledge and/or certification
• A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team
• A mindset to automate everything