Service Technician (Metro Manila)

KONE Pte Ltd; Metro Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

KONE in the Philippines is hiring a Service Technician to perform all on-site service operations under contract requirements and company policies. The role requires hands-on technical experience and the ability to work independently in a dynamic customer environment.

You will interact with customers, supervisors, account representatives, and field teams, while following KONE processes and safety practices to ensure reliable elevators, escalators and building doors.

Qualifications

• Experience in electronics, electrical power or mechanical fields.
• Elevator and escalator experience is a plus.
• On-site service experience preferred.

Responsibilities

• Perform on-site service operations per contract requirements.
• Interact with customers, supervisors, and colleagues.
• Adhere to KONE processes and safety rules.

Skills

Electronics

Electrical power

Mechanical

Job description

At KONE, our mission is to improve the flow of urban life. KONE provides elevators, escalators andautomatic building doors, as well as solutions for maintenance and modernization to add value tobuildings throughout their life cycle. We believe KONE is a great place to work. We offer inspiringand engaging job opportunities and support professional growth and development.

What will you do?

ServiceTechnician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.

In some area, mainly depending on the legislation, the work rules (if applicable), the technician skills, the technician turnover, the local field organization and the equipment density, technician specialization may be implemented.

The technician is interacting with the customers and the end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.

Requirements:

Experience in the field of electronics, electrical power or mechanical.

Elevator and escalator experience is a plus.