Service Team Leader

ASYA GLASS PHILIPPINES INCORPORATED; Cebu City; On-site; PHP 400,000 - 560,000; Full time

Job summary

ASYA GLASS PHILIPPINES INCORPORATED seeks a Service Team Leader to ensure day-to-day operations run smoothly and to implement effective support methods that help achieve company goals. The ideal candidate holds a Bachelor's degree in Management or related field, with at least 3 years in customer service and proven team leadership, plus strong skills in training, operations, and conflict resolution.

Based in Cebu City, the role requires collaboration with logistics teams and a commitment to

Qualifications

• Bachelor's degree in Management, Operations, or a related field.
• Minimum of 3 years of customer service experience with proven team leadership or supervisory skills.
• Familiarity with daily operations and logistics, with strong conflict resolution abilities.
• Experience in training new team members; industry experience in retail, hospitality, or logistics is a plus.

Responsibilities

• Ensure day-to-day operations run smoothly and implement effective support methods to meet company goals.

Skills

Team leadership

Customer service

Operations knowledge

Conflict resolution

Training

Education

Bachelor's degree in Management, Operations, or related field

Job description

Service Team Leader ensures that day to day operations run smoothly and that effective support methods are put into place so that company goals are met.

Qualifications:

• Bachelor's degree in Management, Operations, or a related field

• Minimum of 3 years of customer service experience with proven team leadership or supervisory skills

• Familiarity with daily operations and logistics is essential, along with strong conflict resolution abilities

• Experience in training new team members is highly valued, with industry-specific experience in retail, hospitality, or logistics as a plus.