Customer Service Supervisor

mc2-laye bare; Las Piñas; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading company in Las Piñas is seeking a motivated Supervisor to oversee daily operations and ensure team productivity. The ideal candidate is experienced in a supervisory role, possesses strong leadership and problem-solving skills, and can effectively manage a team. Responsibilities include supervising staff, managing inventory and workflow, and ensuring compliance with company policies. Candidates should have at least a high school diploma, with a preference for a bachelor's degree in business or a related field.

Qualifications

• Proven experience in a supervisory or leadership role.
• Ability to motivate and manage a team effectively.
• Flexibility to work various shifts, including evenings or weekends if necessary.

Responsibilities

• Supervise and lead a team to meet company objectives.
• Assign tasks and monitor performance.
• Ensure compliance with company policies and safety regulations.

Skills

Leadership

Problem-solving

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

We are seeking a motivated and experienced Supervisor to oversee day-to-day operations and manage a team to ensure high performance and productivity. The ideal candidate will have strong leadership, problem-solving, and organizational skills to ensure smooth operations and meet company goals.

Responsibilities

• Supervise and lead a team to meet company objectives and maintain high-quality standards.
• Assign tasks, monitor performance, and provide guidance and support to team members.
• Ensure employees follow company policies, safety regulations, and quality standards.
• Resolve issues and address employee concerns or conflicts in a timely manner.
• Conduct performance evaluations, provide feedback, and support employee development.
• Manage daily operations, including inventory, scheduling, and workflow.
• Assist in training new employees and ensure ongoing staff development.
• Maintain records and report on team performance, productivity, and goals.
• Collaborate with management to implement strategies for improvement and growth.
• Ensure a positive and productive work environment.

Qualifications

• High school diploma or equivalent; a bachelor’s degree in business or related field preferred.
• Proven experience in a supervisory or leadership role.
• Strong communication, leadership, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Excellent problem-solving, organizational, and multitasking skills.
• Ability to handle conflicts and provide constructive feedback.
• Basic knowledge of Microsoft Office or relevant software.
• Flexibility to work various shifts, including evenings or weekends if necessary.