Service Receptionist (Binan, Laguna)

Concerted Management Corporation; Biñan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Concerted Management Corporation in Biñan, Laguna seeks a Customer Service Associate with at least 6 months in customer service. The role requires basic sales concepts, cost/part identification, and strong communication to drive customer satisfaction.

Candidates should be amenable to shifting schedules, occasional fieldwork, and able to work under pressure while maintaining accuracy and attention to detail.

Qualifications

• Graduate of a 4-year Bachelor’s Degree Course.
• At least 6 months experience in Customer Service
• Basic Sales and Marketing Concepts
• Innovation & Continuous Learning
• Parts and Service identification and Costing
• Parts & service Strategy Execution & Implementation
• Records management
• Strong Customer Service
• Basic computer operation.

Skills

Basic Mc parts knowledge

Excellent Communication skills

Customer focus

Knows how to drive Mc

Handles pressure

Education

4-year Bachelor’s Degree

Tools

Basic computer operation

Job description

Educational attainment:

• Graduate of a 4-year Bachelor’s Degree Course.

Experience(s) required and Knowledge:

• At least 6 months experience in Customer Service
• Basic Sales and Marketing Concepts
• Innovation & Continuous Learning
• Parts and Service identification and Costing
• Parts & service Strategy Execution & Implementation
• Records management
• Strong Customer Service

Skills:

• Basic Mc parts knowledge
• Excellent Communication skills
• Customer focus
• Knows how to drive Mc
• Handles pressure

Competencies:

• Quality & Result-orientedPolicies, Processes and Procedures
• Attention to Details
• Decisiveness

Computer Literacy:

• Basic computer operation.

Others:

• Amenable for shifting schedules and extended working hours.
• Amenable to do fieldwork from time to time.