Operations Lead: Scheduling, Coaching & Compliance

Eon Technik Co. Limited; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

A leading technology firm in Manila is looking for an Operations Supervisor to oversee daily operations and manage a smooth workflow. The chosen candidate will be responsible for ensuring effective utilization of resources, guiding team members, implementing policies, and monitoring compliance with safety regulations. Strong communication skills and the ability to resolve operational issues are essential for this role. This position offers opportunities for employee training and process improvement.

Responsibilities

• Oversee daily operations and ensure tasks are carried out according to schedule.
• Plan, assign, and monitor work activities to maintain smooth workflow.
• Implement operational policies, procedures, and company guidelines.
• Ensure resources (manpower, equipment, materials) are available and properly utilized.
• Supervise, guide, and support team members in their daily duties.
• Conduct coaching, mentoring, and corrective actions when necessary.
• Assist in employee training and skills development.
• Monitor attendance, discipline, and compliance with company rules.
• Track KPIs, performance metrics, and operational reports.
• Coordinate with different departments (HR, Admin, Safety, Warehouse, Maintenance).
• Communicate instructions, updates, and feedback clearly to the team.
• Ensure compliance with safety regulations, company policies, and government standards.
• Promote a clean, safe, and organized work environment.
• Resolve issues related to manpower, workflow, client requests, and operational delays.
• Recommend process improvements to enhance efficiency and cost-effectiveness.

Job description

A leading technology firm in Manila is looking for an Operations Supervisor to oversee daily operations and manage a smooth workflow. The chosen candidate will be responsible for ensuring effective utilization of resources, guiding team members, implementing policies, and monitoring compliance with safety regulations. Strong communication skills and the ability to resolve operational issues are essential for this role. This position offers opportunities for employee training and process improvement.