Service Coordinator

Measurement & Controls Technology Inc.; Pasig; On-site; PHP 334,800 - 446,400; Full time

Job summary

A technology service provider in Metro Manila, Philippines is seeking a Service Coordinator to manage service operations and ensure client satisfaction. Key responsibilities include creating service quotations, scheduling technicians, and handling inventory. The ideal candidate holds a degree in engineering and has strong client communication and decision-making skills. This role welcomes fresh graduates and offers travel opportunities.

Qualifications

• Graduate of relevant engineering field.
• 2-3 years experience preferred, fresh graduates welcome.
• Experience in client dealings is a plus.
• Willingness to travel for work.

Responsibilities

• Manage service operations and ensure client satisfaction.
• Creation of service quotations.
• Schedule and monitor service technicians.
• Handle inventory of spare parts.

Skills

Client Communication

Decision Making

People Handling

Coordination Skills

Attention to Detail

Education

BS in Instrumentation & Control Engineering

BS in Electronic Engineering

BS in Electrical Engineering

BS in Mechanical Engineering

BS in Instrumentation Technology

Job description

The Service Coordinator is responsible for managing service operations and ensuring client satisfaction.

• Creation of Service Quotation
• Scheduling and Monitoring Service Technicians
• Handles monitoring and reports
• Handles Inventory of Spare Parts
• Assist in promotion of PM and Services
• Assist in the processing of Service Billings
• Client Communication Prior to Dispatch
• Arrange of Purchased Spare Parts or Service
• Client Assistance and Communication

Requirements

• Must be a graduate of BS in Instrumentation & Control Eng., Electronic Engineering, Electrical Engineering, Mechanical Engineering or Instrumentation Technology
• With 2 to 3 years experience or more, Fresh Graduates are welcome to apply
• Experience related to dealing with Clients is a plus
• People handling and coordination skills is a plus
• Must have decision making skills
• Willing to travel for work
• Must be knowledgeable with Technical works
• Must be keen to details and can work with minimal supervision
• Willing to be trained with tasks and company regulations/processing