Service Operations Administrator — Hybrid (Day Shift)

MicroSourcing; Quezon City; Híbrido; PHP 279.000 - 424.080; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Descripción de la vacante

MicroSourcing seeks a Service Administrator in a hybrid setup (Eastwood, Quezon City) with day shift. You will manage service jobs, from intake to invoicing, using simPRO, coordinating with field crews and ensuring accurate data capture.

The role involves processing ~700 service and RM invoices monthly, generating reports, and supporting compliance with client requirements. Healthcare coverage applies from day one and performance bonuses are available.

Responsabilidades

• Set up service jobs received via Plumbing and Electrical inboxes (~700 jobs/month; ~50 hours/month).
• Convert approved service quotes into active jobs; ensure job cards are set up and dispatched.
• Tag and track jobs in simPRO to support scheduling, invoicing and reporting.
• Invoice ~700 jobs per month from Ready to Invoice status; send invoices to clients.
• Process RM invoicing (~150 jobs/month); contact schools for visit dates; follow up with confirmations.
• Prepare Monthly Plumbing Report and support KPI and compliance submissions.

Conocimientos

simPRO

Invoicing

Administration

Scheduling

Reporting

Herramientas

simPRO

Excel

Descripción del empleo

MicroSourcing seeks a Service Administrator in a hybrid setup (Eastwood, Quezon City) with day shift. You will manage service jobs, from intake to invoicing, using simPRO, coordinating with field crews and ensuring accurate data capture.

The role involves processing ~700 service and RM invoices monthly, generating reports, and supporting compliance with client requirements. Healthcare coverage applies from day one and performance bonuses are available.