service now developer

SmoothMoves Incorporation; Manila; On-site; PHP 1,116,000 - 2,009,000; Full time

Job summary

SmoothMoves Incorporation in Manila, Philippines, is seeking an experienced ServiceNow Developer to design, develop, and optimize ServiceNow solutions supporting global business operations. You will build applications, workflows, integrations, and ensure performance.

The role requires 5–7 years of hands-on ServiceNow experience, strong ITSM knowledge, and excellent communication to collaborate with international teams. English fluency is essential, and certifications are a plus.

Qualifications

• 5–7 years of hands-on ServiceNow development, configuration, administration, and support.
• Experience with Flow Designer, IntegrationHub, Service Catalog, and workflow automation.
• Strong understanding of ITSM – Incident, Problem, Change, and Request Management.
• Excellent communication skills and ability to work with global teams.

Responsibilities

• Design and develop ServiceNow applications, modules, workflows, and automation.
• Configure Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop REST/SOAP integrations with enterprise systems.
• Manage and maintain CMDB and related platform data.
• Troubleshoot issues and optimize platform performance.
• Collaborate with global IT teams and business stakeholders.
• Prepare technical documentation and support knowledge sharing.

Skills

ServiceNow development

ITSM processes

REST/SOAP APIs

Analytical skills

Communication skills

Education

Bachelor's Degree in IT or related field

Tools

Flow Designer

IntegrationHub

Service Catalog

Workflow automation

Job description

We are looking for an experienced ServiceNow Developer to design, develop, and optimize ServiceNow solutions supporting global business operations.

KEY RESPONSIBILITIES

• Design and develop ServiceNow applications, modules, workflows, and automation
• Configure Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop REST/SOAP integrations with enterprise systems
• Manage and maintain CMDB and related platform data
• Troubleshoot issues and optimize platform performance
• Collaborate with global IT teams and business stakeholders
• Prepare technical documentation and support knowledge sharing

QUALIFICATIONS

• Bachelor's Degree in IT or related field, or equivalent experience
• 5–7 years of hands-on ServiceNow development, configuration, administration, and support
• Experience with Flow Designer, IntegrationHub, Service Catalog, and workflow automation
• Strong understanding of ITSM – Incident, Problem, Change, and Request Management
• Experience with REST/SOAP APIs and ServiceNow integrations
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication skills and ability to work with global teams
• Fluent in English, both written and spoken

NICE TO HAVE

• ServiceNow CSA or other ServiceNow certifications
• Experience with ITOM Discovery, CMDB/CSDM, SAM Pro, HAM, SPM, or Platform Analytics
• Knowledge of ServiceNow security and access controls
• Experience managing DEV, QA, and PROD environments
• Experience working with international/distributed IT teams