Service Engineer

JARC Group; Manila; Hybrid; PHP 312,000 - 502,000; Full time

Job summary

The Service Engineer at JARC Group will implement QA processes, troubleshoot product issues, and train customers under the guidance of the Service Engineering Manager. The role requires a graduate in engineering with 1-2 years of progressive experience in service, computer, or mechanical engineering.

The successful candidate should have strong analytical and communication skills, with proficiency in Microsoft Office.

Qualifications

• Graduates with Computer Engineering or Mechanical Engineering or related fields.
• Solid foundation in engineering principles and problem solving.
• Ability to analyze complex data and communicate findings effectively.

Responsibilities

• Implement processes for quality assurance of JARC Group products.
• Troubleshoot product issues and support field operations.
• Provide product training to customers and staff.
• Evaluate and recommend improvements for JARC Group products.
• Operate under the direction of the Service Engineering Manager.

Skills

Analytical skills

Communication skills

Product knowledge

Education

Computer Engineering

Mechanical Engineering

Related engineering degree

Tools

Microsoft Office

Job description

The Service Engineer implements the processes for quality assurance, troubleshooting, product training and evaluation of JARC Group products under the direction of the Service Engineering Manager.

Job Specifications:

Designated Area

• Metro Manila

Education

• Graduate of Computer Engineering, Mechanical Engineering, or any other related courses

Experience

• 1-2 years of progressive working experience as a service, computer, or mechanical engineer.

Skills

• Extensive knowledge in products, engineering processes, calibration, and troubleshooting equipment
• Strong analytical and communication skills
• Proficient with Microsoft Office Suite or related software

Licensing Requirements

• Preferably with Engineering license
• Driver’s license

Work Set-up

• May require employee to report in office or work-from-home as advised