Service Engineer

Tetra Pak; Manila; Vor Ort; PHP 400.000 - 620.000; Vollzeit

Zusammenfassung

Tetra Pak in the Philippines is seeking a Service Engineer to maintain and install equipment at customer sites, collaborating with customers and internal teams to ensure food safety and operational excellence.

The role involves traveling up to 90% of the time, performing maintenance, troubleshooting, and installations, and contributing to service contracts and customer operations. A background in industrial systems or automation and solid mechanical/electrical knowledge are preferred.

Qualifikationen

• Experience in maintenance, service, or installation roles.
• Education in industrial systems, automation, or process engineering.
• Strong mechanical/electrical/automation knowledge.
• Ability to travel up to 90% of the time.
• Intermediate level of English.

Aufgaben

• Perform preventive and corrective maintenance, troubleshooting, and installations.
• Analyze technical issues and escalate when needed using SOPs.
• Train customer operators and support production efficiency.
• Monitor service contracts and contribute to business development.
• Ensure compliance with safety, food quality, and reporting standards.
• Represent Tetra Pak professionally and suggest improvements for operations.
• Maintain a clean, safe work environment.
• Follow safety protocols in line with OHS and Tetra Pak regulations, promoting safety culture.

Kenntnisse

Maintenance experience

Customer service mindset

Travel readiness

English proficiency

Ausbildung

Industrial systems / Automation / Process engineering degree

Jobbeschreibung

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

As a Service Engineer at Tetra Pak, you’ll take on more responsibility in maintaining and installing Tetra Pak equipment. You’ll work closely with customers and internal teams, gaining valuable experience while helping ensure food safety and operational excellence.

As a part of our Customer Service Operations team, you will be first in the field to maintain food processing and packaging equipment at our customers’ facilities. As someone who prides themselves on getting to the root of the problem, you’ll be part of the mission to keep food production going for hundreds of millions of people in more than 160 countries. Our equipment is a crucial part of the food processing and packaging industry. That’s why keeping it maintained to its optimum performance is a huge priority, not only for us but for our customers and the communities they serve.

What you will do

What you will do:

Travel to customer sites to:

• Perform preventive and corrective maintenance, troubleshooting, and installations
• Analyze technical issues and elevate when needed using standard operating processes
• Train customer operators and support production efficiency
• Monitor service contracts and contribute to business development
• Ensure compliance with safety, food quality, and reporting standards
• Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
• Maintain a clean, safe work environment
• Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team

We believe you have

Up to 3 years of experience in maintenance, service, or installation roles

Education in industrial systems, automation, or process engineering

Strong mechanical /electrical/automation knowledge

Ability to travel up to 90% of the time

Intermediate level of English

A proactive, customer-first mindset

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.