Service Desk Specialist – Manila | IT Support & Troubleshooting

Avance Consulting; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Avance Consulting is seeking a Service Desk Support to join our Manila team. The role focuses on delivering first-line IT support to internal users, handling incidents and service requests with strong English communication.

The ideal candidate is an Associate with 3–4 years of experience in IT service desk or technical support, located in Manila, Philippines. This is a full-time position based in Manila.

Qualifications

• 3–4 years of experience in IT service desk or technical support.
• Strong English communication skills.
• Experience with incident and service request management.
• Familiarity with ticketing tools.

Skills

3–4 years experience in IT service

Strong English communication

Troubleshooting skills

Incident and service request mgmt

Ticketing tools familiarity

Job description

Avance Consulting is seeking a Service Desk Support to join our Manila team. The role focuses on delivering first-line IT support to internal users, handling incidents and service requests with strong English communication.

The ideal candidate is an Associate with 3–4 years of experience in IT service desk or technical support, located in Manila, Philippines. This is a full-time position based in Manila.