SERVICE & CALIBRATION ASSISTANT

E-CORE VALIDATION, MONITORING AND EQUIPMENT TRADING OPC; Santa Rosa; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Annual KPI Performance Bonus

Training and Development

On-site allowance Php 250/day (Metro)를

On-site allowance Php 600/day (outside

Job summary

E-Core Validation, Monitoring and Equipment Trading OPC seeks a Service & Calibration Assistant to provide technical service and calibration support across the Philippines. You will assist the Calibration Manager in lab/warranty activities and on-site maintenance.

The role emphasizes calibration principles, documentation, and customer communication, with opportunities to promote E-core services while maintaining schedules and reports. Sta. Rosa, Laguna-based office.

Qualifications

• 1–2 years of instrument calibration, preventive maintenance, and repair experience.
• Fresh graduates with relevant internship or academic experience encouraged.
• Familiarity with ISO/IEC 17025 and GDP is an advantage.
• Willingness to work at the Sta. Rosa, Laguna office.

Responsibilities

• Assist Calibration Manager in laboratory and calibration activities, including equipment, accessories, and software, to ensure service delivery.
• Assist in implementing service and preventive maintenance for Ellab end-users, including check-ups, parts replacement, calibration, and cleaning.
• Attend on-site calls, monitor and troubleshoot equipment, and propose actions to resolve issues.
• Identify opportunities to increase revenue through replacements or upgrades based on equipment life cycle and performance.
• Support training and implementation of new systems when time permits, and maintain calibration records and RMAs.

Skills

Calibration expertise

Troubleshooting

Analytical thinking

Communication skills

Time management

Microsoft Office

Education

Bachelor's degree in Metrology

Electrical/Instrumentation Engineering

Tools

Microsoft Office

Job description

About the role

E-Core Validation, Monitoring and Equipment Trading OPC is seeking a Service & Calibration Assistant to join our team and provide technical service and calibration support to customers throughout the Philippines.

Key responsibilities

• Assist the Calibration Manager in laboratory, calibration equipment, accessories, and software to ensure services can be provided
• Assist Calibration Manager in implementing service and/or preventive maintenance services to all Ellab end-users which includes check-up, parts replacement, calibration, and cleaning, if necessary
• Assist Calibration Manager in attending calls, monitor, check, and perform troubleshooting/repair of machine on site and be able to recommend to customers necessary actions to solve equipment problems
• Assist Calibration Manager in increasing revenue through sound recommendation for replacement/upgrading of equipment based on current performance and equipment life cycle
• Assist Calibration Manager in implementation and training of new systems when time allows
• Maintain a database of all calibrated Ellab equipment and proactively follow-up on customer's re-calibration, repairs and spare parts prior to due date
• Assist Calibration Manager in proper filing of RMA and monitoring of its status
• Maintain weekly planning schedules and service reports with the Calibration Manager
• Submit a summarized monthly report to the Calibration Manager
• Utilize 60% of time in selling after sales services such as Calibration, repairs and spare parts with existing clients and increase business opportunities by proactively promoting E-core services solutions through lead generation and market feedback

About you

• Bachelor's degree in Metrology, Electronics and Communications Engineering (ECE), Instrumentation and Control Engineering, Electrical Engineering, or other related engineering disciplines
• At least 1–2 years of experience in instrument calibration, preventive maintenance, troubleshooting, and repair of laboratory or industrial equipment. Fresh graduates with relevant internship or academic experience are encouraged to apply
• Basic knowledge of calibration principles, measurement uncertainty, and the use of calibration standards and test equipment is an advantage
• Familiarity with ISO/IEC 17025 requirements and Good Documentation Practices (GDP) is an advantage
• Proficient in using Microsoft Office applications (Word, Excel, and Outlook) and preparing technical reports
• Strong analytical, problem-solving, and troubleshooting skills with keen attention to detail
• Excellent communication, interpersonal, and time management skills
• Ability to work independently and collaboratively in a team environment
• Must be willing to work at office located in Sta. Rosa, Laguna

Benefits

• Annual KPI Performance Bonus 1 to 3 Months of basic pay
• Company sponsored Training and Development
• On-site allowance Php. 250/ day for clients within Metro Manila and Php.600/ day for assignment outside Metro Manila

About us

E-Core Validation, Monitoring and Equipment Trading OPC is continuously growing, and we are looking for dedicated individuals who are passionate about delivering quality service and making a meaningful impact. At E-Core, we believe that people who take ownership of their work play a vital role in ensuring our customers' product quality, process reliability, and safety.