Service Admin (OPEN FOR FRESH GRADUATE)

Hyundai Batangas City; Batangas City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Hyundai Batangas City is seeking a highly organized Service Admin to support the daily administrative operations of the Service Department. The role focuses on maintaining accurate records and reports, preparing administrative documents, and assisting customers and Service Department personnel.

You will coordinate departmental requirements, conduct 5S practices, and ensure timely completion of EXCOM reports and related documents while collaborating with Service Department staff to deliver

Qualifications

• Bachelor's degree in Business Administration or related field preferred.

Responsibilities

• Maintain accurate monitoring and control of the Service Department's administrative requirements and reports, both internal and external.
• Maintain accurate records of key departmental figures, including sales reports, KPI, SPR, DPR, individual productivity, service vehicle aging, and other required reports.
• Maintain updated records of department personnel training and manpower turnover.
• Prepare EXCOM reports accurately and submit them on or before 12:00 noon on the day of the meeting.
• Prepare memos, letters, and other documents as directed by the Service Manager, ensuring accuracy and timely completion.
• Conduct 5S practices in the work area and maintain cleanliness, orderliness, and proper organization.
• Assist in attending to Service Department customer inquiries when necessary.
• Attend non-F1 meetings and prepare and maintain accurate meeting minutes.
• Coordinate and monitor administrative requirements to ensure timely completion of reports and documents.

Skills

Organizational skills

Attention to detail

Time management

Communication skills

Multitasking

Customer service

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

ERP/CRM systems

Job description

About the role

We are looking for a highly organized and detail-oriented Service Admin to support the daily administrative operations of the Service Department. The ideal candidate is responsible for maintaining accurate records and reports, preparing administrative documents, coordinating departmental requirements, and providing assistance to customers and Service Department personnel.

Key responsibilities

• Maintain accurate monitoring and control of the Service Department's administrative requirements and reports, both internal and external

• Maintain accurate records of key departmental figures, including sales reports, KPI, SPR, DPR, individual productivity, service vehicle aging, and other required reports

• Maintain updated records of department personnel training and manpower turnover

• Prepare EXCOM reports accurately and submit them on or before 12:00 noon on the day of the meeting

• Prepare memos, letters, and other documents as directed by the Service Manager, ensuring accuracy and timely completion

• Conduct 5S practices in the work area and maintain cleanliness, orderliness, and proper organization

• Assist in attending to Service Department customer inquiries when necessary

• Attend non-F1 meetings and prepare and maintain accurate meeting minutes

• Coordinate and monitor administrative requirements to ensure timely completion of reports and documents

About you

• Bachelor's degree in Business Administration, Management, or a related field is an advantage

• Experience in administrative work, preferably in an automotive dealership or service department

• Knowledge of basic administrative processes, documentation, and report preparation

• Proficient in Microsoft Office applications and other relevant computer systems

• Strong organizational, communication, and time-management skills

• Detail-oriented and able to maintain accurate records and reports

• Ability to work effectively with Service Department personnel, other departments, and customers

• Able to handle multiple tasks and meet deadlines with minimal supervision

• Good attendance, reliability, and professionalism