Service Admin (Hybrid) - Urgent Hiring

ActionLabs IT Services Phils. Corp; Makati; On-site; PHP 334,800 - 513,360; Full time

Benefits offered by this job

HMO

Employee Discount

Professional Development

Insurance Health & Wellness

Government Mandated Benefits

Job summary

ActionLabs IT Services Phils. Corp in Makati is recruiting a Project Coordinator to bridge internal teams and clients, tracking requests and coordinating site visits, deployments, and equipment replacements.

This role supports daily BAU operations, ensures timely updates, and maintains comprehensive project documentation to aid reporting and audits. The hybrid setup in Makati offers a mix of on-site and remote work.

Qualifications

• Bachelor’s degree in information technology, or related field.
• 1–3 years' experience in project coordination, administration, or similar role.
• Strong organizational, multitasking, and communication skills with stakeholder management.

Responsibilities

• Serve as the primary liaison between internal teams, field engineers, and clients.
• Track, monitor, and follow up on requests, approvals, and pending items.
• Support daily BAU operations by monitoring task progress, timelines, and handling escalations when necessary.
• Coordinate scheduling of site visits, system deployments, repairs, and equipment replacements with field teams.
• Ensure timely updates and status reporting for all ongoing activities and project-related tasks.
• Escalate operational, technical, or compliance-related issues to the appropriate teams for resolution.
• Maintain accurate records of activities, requests, and project documentation for reporting and audit purposes.

Skills

Organizational skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in information technology or related field

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

HMO

Employee Discount

Professional Development

Professional Development

Who we are?

ActionLabs is composed of IT experts committed to providing end-to-end IT services and solutions. We stand at the intersection of technology and partnership, helping enterprises navigate complex IT landscapes with confidence.

With more than a decade of experience, trusted technology partners, nationwide presence, and a team of competent industry professionals, we aim to deliver managed services anytime, anywhere, to help businesses excel in their respective fields with improved internal and external operations.

Key Responsibilities

• Serve as the primary point of contact between internal teams, field engineers, and clients
• Track, monitor, and follow up on requests, approvals, and pending items
• Support daily BAU operations by monitoring task progress, timelines, and handling escalations when necessary
• Coordinate scheduling of site visits, system deployments, repairs, and equipment replacements with field teams
• Ensure timely updates and status reporting for all ongoing activities and project-related tasks
• Escalate operational, technical, or compliance-related issues to the appropriate teams for resolution
• Maintain accurate records of activities, requests, and project documentation for reporting and audit purposes

Qualifications

• Bachelor’s degree in information technology, or related field
• 1–3 years' experience in project coordination, administration, or similar role
• Strong organizational and multitasking skills
• Good communication and stakeholder management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

MS Office Computer Literate Administrative Skills