Service Account Manager - Growth & Trusted Partnerships

Sidel; Muntinlupa; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Sidel is looking for a Service Account Manager based in the Philippines to maintain and grow customer relationships. This role focuses on ensuring exceptional customer satisfaction while achieving service revenue targets and supporting long-term business sustainability through proactive account management.

The ideal candidate will have a strong commercial background, experience with Sidel equipment, and the ability to manage multiple accounts effectively. Extensive travel is required as part of the role.

Qualifications

• Bachelor’s degree in business, engineering, or a related field, master’s degree preferred for senior-level.
• Strong commercial background with measurable success in customer development and service sales.
• Experience working with Sidel equipment or similar capital goods is highly desirable.

Responsibilities

• Act as the dedicated point of contact for customers, ensuring seamless communication.
• Build and sustain strong, trust-based relationships with clients.
• Drive service sales growth by generating new opportunities within existing accounts.

Skills

Customer relationship management

Service sales growth

Communication skills

Negotiation skills

Time management

Adaptability

Education

Bachelor’s degree in business, engineering, or related field

Master’s degree preferred

Tools

Sidel equipment experience

Job description

Sidel is looking for a Service Account Manager based in the Philippines to maintain and grow customer relationships. This role focuses on ensuring exceptional customer satisfaction while achieving service revenue targets and supporting long-term business sustainability through proactive account management.

The ideal candidate will have a strong commercial background, experience with Sidel equipment, and the ability to manage multiple accounts effectively. Extensive travel is required as part of the role.