Seasoned Server - Front-of-House & Guest Experience Pro

Vikings Group of Companies; Carmen; On-site; PHP 138,000 - 248,000; Full time

Job summary

The Vikings Group of Companies seeks an experienced Server for our NIU, Nuvali location in Santa Rosa City, Laguna. You will greet guests, present menus, take orders, relay to kitchen and bar, and ensure timely and accurate service.

Candidate should have excellent customer service, strong communication, and the ability to work in a fast-paced environment. POS familiarity and cash handling are preferred; shifts include evenings and weekends.

Qualifications

• Previous experience in a server or front-of-house role.
• Excellent customer service skills.
• Ability to work in a fast-paced environment and handle multiple tables.

Responsibilities

• Greet guests on arrival with a warm, professional manner.
• Present menus and offer knowledgeable recommendations.
• Take accurate food and drink orders, noting dietary needs.
• Relay orders clearly to kitchen and bar staff.
• Serve food and beverages using proper techniques.
• Monitor tables to ensure guest satisfaction and address concerns.
• Process payments accurately (cash and card).
• Maintain a clean and organized service station and dining area.
• Support colleagues during busy service periods.
• Follow health, safety and hygiene standards at all times.
• Build relationships with regular guests to encourage repeat visits.
• Assist with table setup and breakdown as required.

Skills

Customer service

Communication

POS familiarity

Professional appearance

Team player

Cash handling

Tools

POS systems

Job description

The Vikings Group of Companies seeks an experienced Server for our NIU, Nuvali location in Santa Rosa City, Laguna. You will greet guests, present menus, take orders, relay to kitchen and bar, and ensure timely and accurate service.

Candidate should have excellent customer service, strong communication, and the ability to work in a fast-paced environment. POS familiarity and cash handling are preferred; shifts include evenings and weekends.