Server/Front Counter 前台服务员

YTM TOAPAYOH PTE LTD; Santo Niño 1st; On-site; PHP 994,000 - 1,325,000; Full time

Job summary

YTM TOAPAYOH PTE LTD is hiring for a Service Crew / Cashier role within a food service environment. You will handle cashiering, POS operations, and take part in dessert preparation while ensuring cleanliness and order accuracy.

The role involves promoting add-ons and ensuring quality service during busy shifts. Applicants should have experience in cashiering or F&B service, be comfortable with flexible weekend schedules, and maintain strong customer communication.

Qualifications

• Experience in cashiering, retail, or F&B service preferred.
• Proficient with POS systems and digital payments.
• Flexible shifts, including weekends and public holidays.
• Strong communication and customer-service attitude.

Responsibilities

• Handle daily POS operations and cash/digital payments.
• Greet customers, upsell, and package orders for dine-in or takeout.
• Assist in dessert preparation and assembly per recipes and guidelines.
• Ensure smooth shift closing and end-of-day drawer reconciliation.
• Maintain cleanliness across cashier counter, prep area, and dining space.

Skills

Cashiering / Cash Handling

POS operations

Upselling / Sales

Customer service

Flexible shifts

Tools

POS system

Digital payments

Job description

About the role

Service Crew / Cashier role involving cashiering and POS operations, sales and upselling, dessert preparation, store closing duties, and hygiene and maintenance responsibilities in a food service environment.

Key responsibilities

• Handle daily POS operations, process customer transactions via cash and digital payments accurately, and perform end-of-day shift closing and drawer reconciliation
• Proactively greet customers, introduce menu items, recommend add-ons or promotions to drive sales, and package orders neatly for dine-in or takeout
• Assist in cooking, preparing, and assembling traditional or signature desserts according to standard recipes and quality control guidelines
• Ensure smooth shift closing procedures, ensuring all food items are properly stored, equipment is shut down safely, and sales reports are finalized
• Maintain high standards of cleanliness across the cashier counter, preparation station, and dining area, along with basic equipment care and restocking of consumables

About you

• Prior experience in cashiering, retail, or food and beverage (F&B) service is preferred; enthusiastic candidates with a strong willingness to learn are welcome
• Proficient in operating POS systems and digital payment terminals, with basic numerical accuracy and attention to detail
• Strong work ethic, honest, reliable, and comfortable working flexible shifts, including weekends and public holidays
• Excellent communication skills, a warm customer-service attitude, and a proactive approach to sales and upselling
• Able to stand in warm environment

岗位职责

• 收银与POS系统操作： 负责日常收银机（POS）操作，准确处理顾客的现金及电子支付交易，并完成每日营业结束后的交班结算与现金抽屉核对。
• 销售与增值推荐： 主动招呼顾客，介绍菜单品项,推荐加购商品或促销活动以提升销售额,并为堂食或外带订单整洁打包。
• 甜品制作： 协助按照标准食谱及品质管控要求,烹煮、准备及组装传统或招牌甜品。
• 打烊工作： 负责顺利完成打烊流程,确保所有食材妥善储存、设备安全关闭,并完成销售报表的汇总。
• 卫生与设备维护： 维持收银台、备餐区及用餐区的高标准清洁,并做好基本设备保养及消耗品补充工作。

任职要求

• 具备收银、零售或餐饮服务（F&B）相关经验者优先（也欢迎有强烈学习意愿的积极求职者）。
• 熟练操作POS系统及电子支付终端,具备基本的数字运算能力及细心态度。
• 工作态度认真、诚实可靠,能够配合灵活排班，包括周末及公共假期。
• 具备良好的沟通能力、亲切的顾客服务态度,以及积极主动的销售与推荐意识。

(Located at Toa Payoh hawker center, need to be able to stand warm environment.)
(工作地点在大巴窑食阁，要能耐热）