Service crew

Club VOX; Santo Niño 1st; On-site; PHP 994,000 - 1,546,000; Full time

Job summary

Club VOX in Singapore River Central Region is seeking an enthusiastic Service Crew member for a full-time position. You will be the face of the establishment, delivering friendly service, seating guests, and guiding them through the dining experience.

You will take orders, serve meals and beverages with care, ensure quality, clear tables, and collaborate with kitchen and other staff to maintain a smooth operation while upholding food safety and hygiene standards.

Qualifications

• Previous waiting/service crew experience preferred.
• Excellent communication with guests.
• Detail-oriented with accurate order taking.
• Ability to multitask during busy service periods.
• Reliable, punctual, professional appearance.
• Willingness to work evenings, weekends and public holidays.

Responsibilities

• Greet guests with warmth and professionalism upon arrival and seat them appropriately.
• Take food and beverage orders accurately and provide knowledgeable recommendations.
• Serve food and drinks promptly and courteously while ensuring quality.
• Clear tables promptly and maintain a clean, organized dining area.
• Respond to guest requests and address concerns positively.
• Process payments and provide smooth checkout experiences.
• Maintain knowledge of menu items, specials and promotions.
• Collaborate with kitchen and other service staff for smooth operations.
• Adhere to food safety and hygiene regulations at all times.
• Contribute to the overall ambiance and atmosphere of the establishment.

Skills

Communication

Attention to detail

Multitasking

Reliability

Job description

About the role

We are seeking an enthusiastic and professional Service Crew member to join our hospitality team in the Singapore River Central Region. This is a full-time position where you will be the face of our establishment, delivering exceptional customer service and creating memorable dining experiences for our guests. As a Service Crew member, you will play a vital role in maintaining our reputation for excellence and ensuring every customer interaction reflects our commitment to quality hospitality.

What you'll be doing

• Greeting guests with warmth and professionalism upon arrival and seating them appropriately
• Taking food and beverage orders accurately and efficiently whilst providing knowledgeable recommendations
• Serving food and drinks promptly and courteously, ensuring all items meet quality standards
• Clearing tables promptly and maintaining a clean and organised dining environment throughout service
• Responding promptly to guest requests and addressing any concerns with a positive attitude
• Processing payments and providing excellent checkout experiences
• Maintaining knowledge of menu items, specials and promotions to enhance guest satisfaction
• Collaborating effectively with kitchen and other service staff to ensure smooth operations
• Following food safety and hygiene regulations at all times
• Contributing to the overall ambiance and atmosphere of the establishment

What we're looking for

• Previous experience in a waiting or service crew role within a hospitality setting is preferred
• Excellent communication skills with the ability to engage guests in a friendly and professional manner
• Strong attention to detail and accuracy when taking and fulfilling orders
• Ability to multitask and work efficiently during busy service periods
• Positive attitude and willingness to go the extra mile for guest satisfaction
• Physical capability to stand for extended periods and carry items safely
• Reliability and punctuality with a professional appearance and demeanour
• Flexibility to work various shifts, including evenings, weekends and public holidays as required
• Basic knowledge of food and beverage service standards is advantageous
• Ability to work collaboratively as part of a team in a fast-paced environment
• Able to work night shift, weekends and public holidays