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Job Description
Government Mandated Benefits
Guest Service
- Aim to provide outstanding service to guest, paying close attention to their individual needs and preferences.
Menu Knowledge
- Solid Understanding of the Menu, which means knowing all about the food and drink options, and how everything is prepared
Order Management
- Process Orders accurately and promptly, making sure the kitchen and bar are aware of any special requests
- Serve food and drinks with style and efficiency, ensuring everything arrives on time.
Guest Engagement
- Build a connection with Guest to elevate their experience, making sure they feel appreciated and welcomed.
- Address any guest complaints or special requests with care and professionalism.
Collaboration with Staff
- Team up with Bartenders and kitchen staff to guarantee smooth service and guest satisfaction.
- Communicate effectively with fellow waitstaff about what our guests need and any special requests they might have.
- Job Title: Waiter/Server
- Educational Qualifications: Not required
- Experience Level: 1-3 years of experience preferred
- Skills and Competencies: Customer service, multitasking, attention to detail, adaptability, teamwork, problem-solving skills, drink knowledge, and a positive attitude.
- Responsibilities and Duties: Provide excellent customer service, take orders, serve food and beverages, handle payments, and maintain cleanliness.
- Working Conditions: Fast-paced environment, often on your feet for long periods.
- Willing to work on a night shift, Weekends and holidays.
- Qualities and Traits: Friendly demeanor, strong communication skills, and the ability to remain calm under pressure.
Working Location
2nd floor, Newport World Resorts. G299+GW5, Newport Blvd, Pasay, 1309 Metro Manila, Philippines
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