SEO Team Leader

Webhosting; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Bluehost is seeking an On-site Full-time Marketing Team Lead in the Philippines. The role focuses on people development, coaching, and delivering high-quality customer experiences within the Online Marketing group.

You will manage training initiatives, lead hiring processes, monitor performance metrics, and drive team projects to enhance efficiency and outcomes. Strong communication with cross-functional teams is essential.

Qualifications

• Experience leading marketing teams.
• Strong coaching and training skills.
• Excellent communication and stakeholder management.

Responsibilities

• Oversee Online Marketing Associate Fulfillment team members and manage Workday HR tasks.
• Monitor quality, productivity and performance; coach and drive improvements.
• Ensure exceptional customer experience by proper account assignment and performance tracking.

Skills

Leadership

Coaching

Communication

People management

Training

Job description

On-site Full-time Not specified Marketing

Job Description

What you’ll do & how you’ll make your mark

People Development

Oversee Online Marketing Associate Fulfillment team members. This role will take on Workday people-management tasks, play an active part in the hiring process, lead new hire trainings and ongoing training refreshers, and perform ongoing coaching, and champion learning and development for team members.

Performance Management

Take part in quality, productivity, and performance monitoring for the team. Coach team members as needed, review and implement enhancements to improve performance, and drive a commitment to exceptional performance throughout the team.

Customer Experience

Oversee the customer experience flow on the team – from ensuring accounts are properly assigned throughout the team, to monitoring and upholding performance, quality, and task completion standards of team members for the customer.

Results Monitoring

Work with Online Marketing organization leadership to monitor and track goals and performance metrics for the team and department. This role will monitor these metrics and communicate on trends.

Team Projects

Play an active role in planning, organizing, and driving team projects to completion. This role will need to use problem-solving and decision-making skills to identify initiatives that can lead to team improvements/resolve team barriers/issues.

Ongoing Coaching/Training

Actively provide coaching to team members on performance, industry best practices, new trends, training refreshers, and improvements.

Communication

Interface with other Online Marketing leaders and team members, and with other teams at Bluehost. Required to exhibit strong communication skills, good listening skills, and deliver clear, effective presentations/meetings as needed.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.