Senior Warehouse Operations Leader - Drive KPIs & People

DHL Express (Philippines) Corporation; Davao City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

DHL Supply Chain in Davao City is seeking a seasoned Warehouse Operations Manager to lead end-to-end warehouse and distribution activities, including receiving, put-away, storage, picking, packing, dispatch, and inventory management.

The role focuses on achieving KPIs, driving cost efficiency, and ensuring HSSEQ compliance while developing supervisors and collaborating with customers. On-site work at San Rafael, Davao Regional Distribution Center is required.

Qualifications

• Bachelor's degree in industrial engineering, logistics, supply chain management, business administration, or related field.
• 5–8 years of experience in warehouse, logistics, or supply chain operations.
• Minimum 3 years in a supervisory or leadership role within a distribution center, warehouse, or logistics operation.
• Experience handling large-scale warehouse operations and customer-facing accounts is preferred.
• Strong leadership and people management skills.
• Proven experience in warehouse management systems (WMS) and inventory control.
• Knowledge of supply chain, distribution, transportation, and warehouse best practices.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

Responsibilities

• Lead and manage end-to-end warehouse and distribution operations, including receiving, put-away, storage, picking, packing, dispatch, and inventory management.
• Ensure achievement of operational KPIs such as productivity, service level, inventory accuracy, order fulfillment, and on-time dispatch.
• Drive continuous improvement initiatives focused on process optimization, cost reduction, quality enhancement, and operational efficiency.
• Manage workforce planning, scheduling, and resource allocation to meet daily operational requirements.
• Monitor adherence to DHL Supply Chain policies, customer requirements, and regulatory compliance standards.
• Lead and develop supervisors and warehouse personnel through coaching, performance management, and talent development programs.
• Ensure strict implementation of Health, Safety, Security, Environment, and Quality (HSSEQ) standards.
• Collaborate with customers and cross-functional teams to address operational issues, implement solutions, and maintain strong business relationships.
• Analyze operational data and prepare reports to support decision-making and performance reviews.
• Support site budget management, cost control initiatives, and productivity improvement programs.
• Lead incident investigations, root cause analysis, and corrective action implementation.
• Drive employee engagement and foster a culture of accountability, teamwork, and continuous improvement.

Skills

Leadership

WMS experience

Inventory management

Data analysis

Communication

Education

Bachelor's degree in industrial engineering, logistics, supply chain management, business administration, or related field

Tools

WMS

Excel

PowerPoint

Job description

DHL Supply Chain in Davao City is seeking a seasoned Warehouse Operations Manager to lead end-to-end warehouse and distribution activities, including receiving, put-away, storage, picking, packing, dispatch, and inventory management.

The role focuses on achieving KPIs, driving cost efficiency, and ensuring HSSEQ compliance while developing supervisors and collaborating with customers. On-site work at San Rafael, Davao Regional Distribution Center is required.