Senior Transport Executive

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 398,000 - 796,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay

Job summary

Jones Lang LaSalle (JLL) in Bengaluru invites applications for Senior Transport Executive to oversee end-to-end transport operations, live-tracking trips, and ensure client satisfaction. You will coordinate vehicle deployments, monitor incident responses, and maintain daily/ monthly reports.

The role requires 2–3 years of senior-level transport experience, graduation, and strong English communication. Rotational shifts, six days a week, on-site work in Bengaluru, KA, with a comprehensive rewards

Qualifications

• Technical hands with ability to use technology tools for daily tasks.
• Strong organization, time management and prioritization.
• Detail-oriented with good communication in English.

Responsibilities

• Delivery of Client Satisfaction.
• Receiving calls and providing right information to the employee based on the query.
• Replying to the mail as per the employees query.
• Live tracking of trips (inbound/outbound).
• Accommodating Adhoc/unregister request and maintaining report.
• Responding to APP negative feedback by sending first mailer and follow up with closer.
• Updates to client on incidents, accidents, traffic and delay communication.
• Assist medical request on high priority.
• Cross check on vehicle deployment, sequence, and timings.
• Live track on CCTV footage and communicating the team if any issue.
• Vehicle tracking for sanitization.
• Ensuring vehicle reaching first point on time.
• Achieving Safety Aspects.
• Tracking Escort availability trips with female employee first pickup/last drop during night hours.
• Monitoring all vehicles trip closure through technology tool.
• Monitoring and action on live security dashboard alerts.
• Consolidating the security dashboard alerts with supporting documents.
• Preparing call logs on daily basis and consolidating the report on monthly basis.
• Preparing No show report and sharing it to employees on daily and weekly basis.
• Preparing Adhoc report and sharing it to employees (Outbound).
• Sending OTA report to client on hourly basis.
• Maintaining lost and found report and sending mails to employees with closer.
• Maintaining employees issue tracker on daily basis.
• Maintaining MIS device and APP issue tracker.
• Maintaining Drivers RTO report.
• Maintaining business/inter office/metro and suburban shuttle reports.
• Maintaining drivers temperature thermal check report.
• Logout trip closer reports.
• Vehicles GPS panic alert report.
• Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team.
• Putting best practices in place.

Skills

Tech-savvy

Organized

Attention to detail

English communication

Kannada

Hindi

Education

Graduation

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Location: Bangalore.Designation: Senior Transport Executive.Educational Qualification: Graduation.Mandatory Experience Required: 2-3 years in senior-level transport operations.Shift Timings: Rotational Shifts.Work Schedule: 6 Days/week

What this job involves

• Delivery of Client Satisfaction
• Receiving calls and providing right information to the employee based on the query
• Replying to the mail as per the employees query
• Live tracking of trips (inbound/outbound)
• Accommodating Adhoc/unregister request and maintaining report
• Responding to the APP negative feedback by sending first mailer and follow up with closer
• Updates to client on incidents, accidents, traffic and delay communication
• Assist medical request on high priority
• Cross check on vehicle deployment, sequence, and timings
• Live track on CCTV footage and communicating the team if any issue
• Vehicle tracking for sanitization
• Ensuring vehicle reaching first point on time
• Achieving Safety Aspects
• Tracking the Escort availability trips with female employee first pickup/last drop during night hours
• Monitoring the all the vehicles trip closure through technology tool
• Monitoring and action on the live security dash board alerts like Device not reachable, Employee GEO fence violation, vehicle over speeding, SOS alerts stoppage, single women travelling alone, Vehicle stoppage Reporting and Documentation
• Consolidating the security dash board alerts with supporting documents (Mails and call log)
• Preparing call logs on daily basis and consolidating the report on monthly basis
• Preparing No show report and sharing it to employees on daily and weekly basis
• Preparing Adhoc report and sharing it to employees (Outbound)
• Sending OTA report to client on hourly basis
• Maintaining lost and found report and sending mails to employees with closer
• Maintaining employees issue tracker on daily basis
• Maintaining MIS device and APP issue tracker
• Maintaining Drivers RTO report
• Maintaining business/inter office/metro and suburban shuttle reports
• Maintaining drivers temperature thermal check report
• Logout trip closer reports
• Vehicles GPS panic alert report
• Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team
• Putting best practices in place

Your qualifications and requirements

• Technical hands - Knowledge and penchant for using technology tools in delivering day-to-day tasks
• Excellent Organization, Time Management & prioritizing skills
• Attention to detail
• Good communicator - Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients and vendors?
• Added advantage will be knowing Kannada, and Hindi

Benefits

• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location and Hours

• Location: On-site – Bengaluru, KA
• Scheduled Weekly Hours: 48

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.