Senior Training Specialist

Conduent, Inc.; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Conduent, Inc. in Manila is seeking an employee training specialist to conduct training classes on product features and client tools.

The role involves organizing training content in a clear sequence and collaborating with subject matter experts to keep content current and effective. You will deliver training, collect feedback from participants, and participate in "train the trainers" sessions to ensure content remains relevant.

Qualifications

• Experience in employee training and content delivery.
• Ability to organize content and present to groups.
• Willingness to train junior team members.
• Strong communication and collaboration skills.

Responsibilities

• Conducts employee training classes on the features and operation of products and technology, client tools and processes.
• Organizes the training content in a clear sequence for delivery.
• Works with subject matter experts to keep content current and effective.
• Reviews and prepares training resources and materials to deliver classes.
• Collects training feedback from participants.
• Participates in "train the trainers" sessions, to be prepared to deliver content.
• Conducts "train the trainers" sessions.
• Analyzes, produces, and distributes training reports.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Analytical thinking

Operational processes

Training delivery

Job description

Conduent, Inc. in Manila is seeking an employee training specialist to conduct training classes on product features and client tools.

The role involves organizing training content in a clear sequence and collaborating with subject matter experts to keep content current and effective. You will deliver training, collect feedback from participants, and participate in "train the trainers" sessions to ensure content remains relevant.