Senior Technical Support Engineer - Global, Remote & Flexible

ClickHouse, Inc.; Hinoba-an; On-site; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Stock options

Flexible time off

Home office stipend

Global gatherings

Job summary

ClickHouse is expanding its global Support Engineering team in India. This customer-facing role handles cases via chat, calls, Slack, and video meetings, triaging tickets and supporting pre- and post-sales activities while collaborating with GTM and Product teams.

You should bring technical breadth in ClickHouse open-source or Cloud, Kubernetes, Docker, and SQL databases, with strong English communication and a willingness to work across time zones in a remote setup.

Qualifications

• Strong knowledge of ClickHouse open-source or Cloud and related domains.
• Experience with SQL databases, OLAP, and cloud-native SaaS.
• Familiarity with Kubernetes and Docker in production environments.
• Excellent written and spoken English; ability to work remotely across time zones.
• Willingness to provide 24x7 support in a global, distributed setup.

Responsibilities

• Provide first-line technical support via chat, email, Slack, and calls.
• Develop solutions using ClickHouse Cloud and open-source; create docs, blogs, webinars.
• Collaborate with global teams (Support, Engineering, GTM, Product) to define requirements.
• Mentor and share knowledge with colleagues and customers.

Skills

ClickHouse

SQL databases

OLAP

Kubernetes

Docker

Cloud-native SaaS

Distributed systems

Tools

Slack

Job description

ClickHouse is expanding its global Support Engineering team in India. This customer-facing role handles cases via chat, calls, Slack, and video meetings, triaging tickets and supporting pre- and post-sales activities while collaborating with GTM and Product teams.

You should bring technical breadth in ClickHouse open-source or Cloud, Kubernetes, Docker, and SQL databases, with strong English communication and a willingness to work across time zones in a remote setup.