Senior Specialist, Customer Acquisition

Concentrix; Cagayan de Oro; Hybrid; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Health Insurance

Paid Time off

Birthday Time Off

Bereavement Leave

Life Insurance Program

Employee Assistance Program

Volunteer Time Off

Recognition programs

Wellness Incentive Program

Learning and Development Programs

Job summary

Concentrix in the Philippines seeks a Senior Specialist, Customer Acquisition to drive SaaS sales and renewals. You will craft strategies, engage senior executives, and demonstrate value to clients while collaborating with SDRs and marketing teams.

You will use data-driven insights, forecast revenue, and manage a robust CRM pipeline across industries and partners. This is a hybrid remote role with required local office access.

Qualifications

• 3–5 years of experience in a quota-carrying sales role.
• Fluency in Tagalog and English for Philippines market.
• Experience with SaaS opportunities.
• Experience selling IT or recruiting solutions.
• Knowledge of software contract terms and conditions.
• Negotiation and accurate forecasting skills.
• Able to close high-level business in evangelist sales environment.
• Use data to inform decision-making and persuade others.

Responsibilities

• Develop sales strategies to acquire new customers and identify target industries.
• Engage clients, understand needs, and provide appropriate SaaS solutions.
• Deliver compelling product demonstrations and presentations to clients.
• Negotiate terms and pricing to close new business.
• Manage sales pipeline and track opportunities in CRM.
• Forecast sales revenue and provide updates to management.
• Collaborate with SDRs, managers, and partners to accelerate sales.
• Stay informed about industry trends and competitive landscape.
• Update CRM post-sale to enable cross-team processes.

Skills

Quota carrying sales

Tagalog

English

SaaS sales

IT/recruiting solutions

Negotiation & forecasting

CRM proficiency

HR software knowledge

Tools

CRM system

HR software

Job description

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

Job Title

Senior Specialist, Customer Acquisition

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sr. Specialist, Customer Acquisition to join our team. Today.

The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will articulate the value of products or services to customers. Along the way you will have access to world‑class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Will

• Sales Strategy: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.
• Client Engagement: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.
• Sales Presentations: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.
• Negotiation and Closing Deals: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA
• Pipeline Management: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.
• Revenue Forecasting: Forecast sales revenue and providing regular updates to sales management.
• Collaboration: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE’s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.
• Market Knowledge: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.
• Post-Sales Support: update CRM system for other teams to complete post sale activities

You Have

• 3-5 years of experience in a quota-carrying sales role
• For the Thailand market, fluency in Thai and English to serve customers
• For the Philippines market, fluency in Tagalog and English to serve customers
• Experience with recruiting, recruitment media and HR software
• Experience with SaaS opportunities
• Experience selling IT or recruiting solutions
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Negotiation and accurate forecasting skills
• Close high-level business in an evangelist sales environment
• Use data to inform decision-making and persuade others
• Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors

Our Benefits/Perks

• Health Insurance with Dental Coverage for Employees
• Paid Time off
• Birthday Time Off
• Bereavement Leave
• Life Insurance Group Personal Accident Program
• Employee Assistance Program
• Volunteer Time Off, paid time yearly to volunteer with an organization of your choice
• Recognition programs
• Wellness Incentive Program
• Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director