Specialist, Customer Acquisition

Concentrix; Makati; Remote; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Health Insurance with Dental Coverage for Employees

Paid Time off

Life Insurance

Learning and Development Programs

Job summary

A leading customer engagement firm in Metro Manila seeks a Specialist in Customer Acquisition. The role requires 3-5 years of quota-carrying sales experience and fluency in Tagalog and English. Responsibilities include developing sales strategies, engaging with clients, and negotiating contracts. You will enjoy benefits like health insurance, paid time off, and wellness programs. This position allows remote work, but candidates must be local to the area for possible office attendance.

Qualifications

• 3-5 years of experience in a quota-carrying sales role.
• Experience selling IT or recruiting solutions.
• Demonstrated ability to find, manage and close high-level business.

Responsibilities

• Develop and execute sales strategies to acquire new customers.
• Build strong relationships with clients and act as a trusted advisor.
• Negotiate contract terms and secure new business.

Skills

Fluency in Tagalog and English

Strong negotiation skills

Ability to manage multiple prospects

Knowledge of SaaS solutions

Tools

CRM systems

Recruitment media

Job description

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

Job Title

Specialist, Customer Acquisition

We are looking for a Sales Representative responsible to join our team. Today.

The future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world‑class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

You Will

• Sales Strategy: Developing and executing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.
• Client Engagement: Building strong relationships with customers, understanding their needs, and acting as a trusted advisor to provide appropriate SaaS solutions to meet their business requirements.
• Sales Presentations: Delivering compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.
• Negotiation and Closing Deals: Negotiating contract terms and pricing with customers to secure new business and drive deal closures. Ability to speak to senior executives (HR, TA) Business unit pain point can help to convince HR TA
• Pipeline Management: Managing a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.
• Revenue Forecasting: Accurately forecasting sales revenue and providing regular updates to sales management.
• Collaboration: Working closely with Sales Development Representatives (SDRs), Sales Managers and other stakeholders (LinkedIn AE’s, project team, marketing, IT support, Sales Ops) to ensure alignment and drive the sales process effectively.
• Market Knowledge: Staying informed about industry trends, competitor activities, and market developments to effectively position the SaaS product and maintain a competitive edge.
• Post‑Sales Support: update CRM system for other teams to complete post sale activities

You Have

• 3-5 years of experience in a quota‑carrying sales role
• For the Thailand market, fluency in Thai and English to serve customers
• For the Philippines market, fluency in Tagalog and English to serve customers
• Experience with recruiting, recruitment media and HR software
• Experience with SaaS opportunities
• Experience selling IT or recruiting solutions
• Knowledge of software contract terms and conditions with the ability to create fair transactions
• Strong negotiation and accurate forecasting skills
• Demonstrated ability to find, manage and close high‑level business in an evangelist sales environment
• Ability to assess business opportunities and use data to inform decision making and persuade others
• Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors

Our Benefits/Perks

• Health Insurance with Dental Coverage for Employees
• Paid Time off
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program
• Rewards and recognition programs
• Wellness Incentive Program
• Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company‑owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director