Senior SOTI MDM Engineer | Enterprise Mobility

Fujitsu Limited; Taguig; Hybrid; PHP 900,000 - 1,400,000; Full time

Job summary

Fujitsu Global Delivery Unit is hiring a Mobile Device Management SOTI Engineer to oversee the administration of SOTI MobiControl and lifecycle management for enterprise mobile devices. The role requires strong experience with Android Enterprise and supporting frontline mobility across global teams.

The candidate will coordinate with Service Desk, security, and vendor teams to ensure incident resolution, policy deployment, and accurate asset records, while participating in flexible working

Qualifications

• 7-10 years of IT experience with enterprise mobile device management
• Strong hands-on experience supporting enterprise mobile device management and mobile workforce services
• Experience administering SOTI MobiControl: enrolment, groups, profiles, policies, packages, applications, remote actions, alerts, reporting
• Knowledge of Android Enterprise and iOS/iPadOS support; rugged devices is desirable
• Experience with device staging, enrolment, deployment, swap, repair, return, retirement, and secure wipe
• ITIL-aligned incident, request, problem, change, and knowledge management experience is a plus

Responsibilities

• Provide operational administration and support for SOTI-managed mobile devices in large enterprise environments
• Manage end-to-end mobile device lifecycle activities: provisioning, enrolment, deployment, replacement, retirement, and disposal
• Support configuration profiles, device policies, apps, kiosk or lockdown modes, certificates, connectivity, and restrictions
• Triage and resolve device incidents and requests within SLAs; escalate platform, network, security or hardware issues as needed
• Assist with lost/stolen devices including remote lock/wipe and record updates
• Maintain device ownership records, asset IDs, serial numbers and lifecycle data
• Maintain runbooks, SOPs, configuration records, and knowledge articles
• Coordinate with Service Desk, field support, telecom, network, security, identity, apps, asset, logistics and vendors
• Implement approved changes with testing, validation, communication, and rollback where required
• Produce operational reports and monitor SLAs, security requirements, and service delivery processes
• Identify recurring issues and opportunities for automation and service improvement

Skills

SOTI MobiControl

Mobile device lifecycle

Android Enterprise

Device configuration

Incident & request support

Remote/wide collaboration

Documentation

Education

IT degree or equivalent

Tools

SOTI MobiControl

SOTI ONE Platform

SOTI Assist

Job description

Fujitsu Global Delivery Unit is hiring a Mobile Device Management SOTI Engineer to oversee the administration of SOTI MobiControl and lifecycle management for enterprise mobile devices. The role requires strong experience with Android Enterprise and supporting frontline mobility across global teams.

The candidate will coordinate with Service Desk, security, and vendor teams to ensure incident resolution, policy deployment, and accurate asset records, while participating in flexible working