Senior Site Reliability Engineer - Lead Automation

8x8inc; Manila; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

8x8inc is seeking a Senior Reliability Engineer to own platform reliability across global UC infrastructure, lead incident response, and drive automation to reduce toil. You will triage complex issues, participate in post-mortems, and collaborate with diverse teams to improve architecture and tooling.

The role emphasizes on-call leadership, cross-team coordination, and building data-driven reliability practices with SLIs/SLOs, dashboards, and runbooks as core outcomes.

Qualifications

• 6+ years in site reliability, platform operations, or infrastructure engineering with production-scale systems.
• Mastery of Linux systems administration: multi-service distributed systems, log reading, systemctl, network diagnostics.
• Hands-on experience with at least one major cloud provider (OCI/AWS/GCP/Azure).
• Strong on-call experience: calm under pressure, clear incident communication, lead multi-party responses.

Responsibilities

• Own platform reliability across global UC infrastructure and drive incident response strategy.
• Triage and resolve hard issues and act as senior escalation point for NOC and engineers.
• Lead blameless post-mortems and ensure follow-up actions are completed.
• Drive automation to reduce toil and improve tooling across subsystems.
• Define and track SLIs/SLOs; build dashboards (Grafana, OCI Log Analytics).
• Mentor junior engineers and contribute to knowledge sharing.

Skills

SRE experience

Linux admin

Cloud experience

On-call experience

Scripting (Python/Bash)

Incident response discipline

Tools

PagerDuty

Jira

OCI Log Analytics

Grafana

Job description

8x8inc is seeking a Senior Reliability Engineer to own platform reliability across global UC infrastructure, lead incident response, and drive automation to reduce toil. You will triage complex issues, participate in post-mortems, and collaborate with diverse teams to improve architecture and tooling.

The role emphasizes on-call leadership, cross-team coordination, and building data-driven reliability practices with SLIs/SLOs, dashboards, and runbooks as core outcomes.