Senior ServiceNow Lead Developer (ITSM/HRSD/CSM)

Amaris Consulting; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Global diversity

Career growth

Learning academy

Vibrant culture

CSR initiatives

Job summary

Amaris Consulting is seeking a Senior/Lead ServiceNow specialist to design, develop, and implement ITSM, HRSD, and CSM solutions in Manila. You will collaborate with cross-functional teams to understand requirements and deliver scalable, compliant configurations.

The role requires strong JavaScript, integrations, workflows, and catalog experience, plus certifications. Amaris offers a diverse, growth-focused environment with an internal Academy and vibrant culture.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5+ years of ServiceNow development experience (Senior level).
• Minimum 7+ years including leading initiatives or mentoring for Lead level.
• Experience with ITSM, HRSD, or CSM modules.
• Experience with JavaScript and ServiceNow scripting (Business Rules, Client Scripts, UI Actions).
• Experience with ServiceNow integrations (REST/SOAP APIs).
• Experience with ServiceNow workflows and Flow Designer.
• Experience with ServiceNow Service Catalog and custom applications.
• ServiceNow certifications (CSA, CAD, or CIS) preferred.
• Fluent English communication.
• Strong analytical, problem-solving, and teamwork skills.

Responsibilities

• Design, develop, and implement ServiceNow solutions, focusing on ITSM, HRSD, and CSM modules.
• Configure and customize ServiceNow applications, workflows, business rules, and UI policies.
• Integrate ServiceNow with other enterprise systems using REST/SOAP APIs.
• Maintain and enhance ServiceNow modules to meet evolving business requirements.
• Troubleshoot and resolve technical issues within ServiceNow environments.
• Collaborate with cross-functional teams to gather requirements and deliver scalable solutions.
• Ensure adherence to ServiceNow best practices and coding standards.
• Prepare and maintain technical documentation related to ServiceNow configurations and customizations.

Skills

ServiceNow development

ITSM

HRSD

CSM

JavaScript

REST/SOAP integrations

Flow Designer

Service Catalog

Leadership

Mentoring

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

ServiceNow

UI policies

Job description

Amaris Consulting is seeking a Senior/Lead ServiceNow specialist to design, develop, and implement ITSM, HRSD, and CSM solutions in Manila. You will collaborate with cross-functional teams to understand requirements and deliver scalable, compliant configurations.

The role requires strong JavaScript, integrations, workflows, and catalog experience, plus certifications. Amaris offers a diverse, growth-focused environment with an internal Academy and vibrant culture.