Senior ServiceNow Engineer: Automation & Integrations

Strategic Networks, Inc.; Muntinlupa; On-site; PHP 800,000 - 1,600,000; Full time

Job summary

Strategic Networks, Inc. is seeking a ServiceNow Developer with deep expertise in Catalog and automation to design and deliver scalable IT workflows.

You will build catalog items, approvals, and integrations using IntegrationHub, Flow Designer, and orchestration, while ensuring ITSM governance and secure credentials. Join a dynamic team in Metro Manila to drive rapid, reliable automation across enterprise platforms.

Qualifications

• 4+ years building in ServiceNow with focus on Service Catalog and automation (Flow Designer/Subflows, IntegrationHub, Orchestration).
• Experience in Catalog Item creations with approvals and automated fulfillment.
• Hands-on REST/SOAP integrations, JSON, webhooks, OAuth 2.0, tokens, and secure credential handling.
• Strong understanding of ITSM and ServiceNow SDLC/governance.
• Experience with MID Server and external scripting (PowerShell/Python/SSH).
• Proficiency with ATF, HealthScan, and maintainable coding practices.

Responsibilities

• Develop and configure ServiceNow Catalog Items, Record Producers, and Order Guides with advanced variables (UI Policies, Catalog Client Scripts, Script Includes).
• Configure and manage approvals, assignment rules, SLAs, Business Rules, ACLs/RBAC, and data policies.
• Develop and maintain integrations with AD/Azure AD, Exchange/M365, Jira, Teams, AWS/Azure, GitHub, and IAM platforms.
• Implement and manage IntegrationHub solutions using REST/SOAP spokes, including credential management and retries.
• Develop applications within ServiceNow scoped apps using ATF, HealthScan, and Dev→Test→Prod deployment practices.
• Build and maintain Performance Analytics dashboards to track automation fulfillment, MTTR, retry/error rates, and SLA compliance.
• Create reusable ServiceNow components: subflows, custom spokes, catalog templates, knowledge articles, and runbooks.

Skills

ServiceNow

Automation

Flow Designer

IntegrationHub

Orchestration

Tools

PowerShell

Python

JSON

REST

SOAP

OAuth 2.0

Job description

Strategic Networks, Inc. is seeking a ServiceNow Developer with deep expertise in Catalog and automation to design and deliver scalable IT workflows.

You will build catalog items, approvals, and integrations using IntegrationHub, Flow Designer, and orchestration, while ensuring ITSM governance and secure credentials. Join a dynamic team in Metro Manila to drive rapid, reliable automation across enterprise platforms.