Senior ServiceNow Developer - AI Workflows (Remote)

Atos

Philippines

On-site

PHP 1,800,000 - 3,200,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Atos in the Philippines seeks a Senior ServiceNow Developer to design, configure, and develop advanced solutions on the ServiceNow platform with a focus on AI-driven automation and enterprise service management.

This hands-on role collaborates with architects and stakeholders to translate requirements into scalable, secure workflows using Now Assist, GenAI workflows, AI Agents, and enterprise integrations. Remote position with US time zone coordination.

Qualifications

7+ years of relevant ServiceNow platform development experience with expertise in intelligent workflow automation, enterprise integrations, CMDB/CSDM implementations, and AI-powered ServiceNow capabilities.
Hands-on experience as a ServiceNow Developer in enterprise or consulting environments.
Experience with at least two or more ServiceNow modules such as ITSM HRSD CSM ITOM Service Catalog Custom Applications.
Experience with Now Assist GenAI Skills AI Agents / Agentic Workflows AI Search Predictive Intelligence.
Familiarity with A2A and MCP-based AI integration approaches is an advantage.
Understanding of scoped applications, update sets, CI/CD, and ServiceNow best practices.
Experience with enterprise integrations and automation use cases.
Strong analytical, debugging, and problem-solving skills.
Good communication and stakeholder collaboration skills.
Participate in solution design workshops and technical discussions.
Support deployment, UAT, hypercare, and post-production stabilization activities.
Preferred exposure to CRM workflows and customer operations.
Understanding of cloud platforms such as AWS or Azure.
Exposure to low-code/no-code workflow automation.
Experience in Agile/Scrum delivery models.
Knowledge of DevOps and release management processes

Responsibilities

Design, configure, and develop ServiceNow solutions across enterprise modules and custom applications.
Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, and Integration Hub.
Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
Build AI-powered automation and conversational workflow solutions.
Translate functional and technical requirements into scalable and efficient technical solutions.
Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
Participate in peer reviews and contribute to development governance standards.
Support platform upgrades, enhancements, and release management activities.
Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and external enterprise systems.
Support workflow orchestration across multiple enterprise applications.
Participate in AI-driven automation and enterprise integration initiatives.
Contribute to reusable integration frameworks and accelerators.