Senior ServiceNow Application Support Engineer

Asticom Technology Inc.; Taguig; On-site; PHP 500,000 - 900,000; Full time

Job summary

Asticom Technology Inc. is seeking an experienced Application Support Engineer to monitor and resolve issues across critical business systems, with on-site presence at Manila offices 2x weekly.

You will analyze performance, identify root causes, and tailor ServiceNow configurations to business needs, collaborating with cross-functional teams to maintain stability and drive improvements. The role requires strong ServiceNow expertise and ITSM knowledge to ensure smooth operations and proactive

Qualifications

• Strong ServiceNow expertise and ITSM knowledge.
• Ability to tailor configurations to business needs.

Responsibilities

• Monitor and resolve issues across critical business systems.
• Analyze performance, identify root causes, and drive improvements.
• Collaborate with teams to maintain stability and optimize ServiceNow components.

Skills

ServiceNow expertise

ITSM knowledge

Tools

ServiceNow

Job description

Asticom Technology Inc. is seeking an experienced Application Support Engineer to monitor and resolve issues across critical business systems. You will analyze performance, identify root causes, and ensure smooth operation of ServiceNow components, collaborating with teams to maintain stability and drive improvements.
The role requires strong ServiceNow expertise, ITSM knowledge, and the ability to tailor configurations to business needs, with on-site presence at Manila offices 2x weekly.