Senior ServiceNow Advisory Manager | Lead ITSM & HRSD

TASQ Staffing Solutions; Makati; Hybrid; PHP 1,674,000 - 2,232,000; Full time

Job summary

A leading staffing solutions provider is seeking a ServiceNow Solutions Lead in Makati, Philippines. The role involves overseeing ServiceNow solutions implementation and leading a team of developers. Candidates should have at least 10 years of ServiceNow experience, strong communication skills, and relevant certifications such as ServiceNow Certified System Administrator. This position offers a hybrid work model, with 3x onsite requirements each week.

Qualifications

• 10+ years of hands-on ServiceNow experience with expertise in ITSM, CMDB, and custom app development.
• Strong track record in leading complex ServiceNow deployments.
• Ability to work in a dynamically changing environment.

Responsibilities

• Oversee end-to-end design and implementation of ServiceNow solutions.
• Lead a high-performance team of 15 to 20 developers.
• Work with the global ServiceNow team to implement all modules across client locations.

Skills

ServiceNow

ITSM

CMDB

XML

JavaScript

Analytical skills

Communication skills

Team collaboration

Education

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist (ITSM or HRSD)

ITIL v3/v4 Foundation

ServiceNow Certified Application Developer

Job description

A leading staffing solutions provider is seeking a ServiceNow Solutions Lead in Makati, Philippines. The role involves overseeing ServiceNow solutions implementation and leading a team of developers. Candidates should have at least 10 years of ServiceNow experience, strong communication skills, and relevant certifications such as ServiceNow Certified System Administrator. This position offers a hybrid work model, with 3x onsite requirements each week.