Senior SAP Time Management Consultant

AS White Global Pty; Philippines; Remote; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Great Place to Work

Global trips

10-Year Club

Dynamic talent network

Competitive pay

Medical care

Paid leave

LinkedIn Learning

Flexible work setup

Job summary

AS White Global Pty is seeking an experienced SAP SuccessFactors specialist to join a growing offshore team. You will support Time Off and Time Tracking, configure rules, and work with HR, payroll, and technical teams to optimise implementations.

You will resolve incidents, implement enhancements, and contribute to post-go-live activities while ensuring high-quality service levels and scalable solutions for enterprise clients.

Qualifications

• Proven hands-on experience supporting and configuring SAP SuccessFactors Time Off and Time Tracking solutions.
• Strong knowledge of leave management, attendance, workforce management, time recording and Employee Central integration.
• Experience in AMS, application support or managed services, with delivery across configuration, testing, deployment, enhancements and post-go-live support.
• Strong troubleshooting, root cause analysis, customer service, communication and collaboration skills across distributed teams.
• SuccessFactors certifications in Employee Central, Time Off or Time Tracking are highly regarded; ECP and CPI familiarity is a plus.

Responsibilities

• Provide functional support for SAP SuccessFactors Time Off and Time Tracking, resolving incidents, service requests and system issues within agreed service levels.
• Configure and maintain business rules, workflows, accruals, absence processes and time valuation requirements.
• Partner with customers and consulting teams to deliver system enhancements and optimisation initiatives.
• Support implementations through requirements gathering, testing, deployment, hypercare and post-go-live activities.
• Prepare functional specifications, configuration documentation, test scripts, knowledge articles and support documentation.
• Perform root cause analysis and support integrations involving Employee Central, Payroll, ECP and third-party systems.

Skills

SuccessFactors Time Off

Time Tracking

AMS / Application Support

Root Cause Analysis

Customer Service

Communication

Collaboration

Employee Central Integration

CPI

Tools

ECP

Payroll Integrations

CPI

Third-Party Integrations

Job description

Join an SAP Platinum Partner helping leading organisations transform through cloud technology. Shape smarter workforce experiences with SAP SuccessFactors Time Off and Time Tracking.

The Opportunity

Take a senior role our client - growing offshore SuccessFactors team, balancing application support, system enhancements and project delivery. You will work with onshore consultants and customers to resolve complex issues, configure high-quality Time Off and Time Tracking solutions, and support implementation and optimisation projects. Collaborating across HR, payroll, integration and technical teams, you will help customers maximise the value of their SuccessFactors investment.

Why join us

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

The supportive team environment and exposure to enterprise SAP clients have provided great opportunities to build both my technical and customer service skills. - Service Delivery Team Member, ASW Philippines

What You'll Do

• Provide functional support for SAP SuccessFactors Time Off and Time Tracking, resolving incidents, service requests and system issues within agreed service levels.
• Configure and maintain business rules, workflows, accruals, absence processes and time valuation requirements.
• Partner with customers and consulting teams to deliver system enhancements, continuous improvement and optimisation initiatives.
• Support implementations through requirements gathering, testing, deployment, hypercare and post-go-live activities.
• Prepare functional specifications, configuration documentation, test scripts, knowledge articles and support documentation.
• Perform root cause analysis, support integrations involving Employee Central, Payroll, ECP and third-party systems, and contribute to practice knowledge sharing.

Key Criteria

• Proven hands-on experience supporting and configuring SAP SuccessFactors Time Off and Time Tracking solutions.
• Strong knowledge of leave management, attendance, workforce management, time recording and Employee Central integration.
• Experience in AMS, application support or managed services, with delivery across configuration, testing, deployment, enhancements and post-go-live support.
• Strong troubleshooting, root cause analysis, customer service, communication and collaboration skills across distributed teams.
• SuccessFactors certifications in Employee Central, Time Off or Time Tracking are highly regarded; ECP, payroll integrations, CPI, ANZ customer or system integrator experience is advantageous.

Work setup

• Manila (BGC, Taguig): Flexible start time between 6:00 AM and 8:00 AM PHT, with finish times ranging from 3:00 PM to 5:00 PM PHT, depending on client requirements. Permanent work-from-home setup