SAP SD Senior Manager - Lead CRM Solutions & Teams

PwC

Manila

On-site

PHP 3,000,000 - 5,000,000

Full time

9 days ago

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Job summary

PwC Acceleration Center Manila is seeking a SAP SD Senior Manager to lead CRM initiatives for a diverse client portfolio. You will analyze requirements, implement SAP CRM solutions, and deliver training to ensure successful adoption. You will guide cross-functional teams across Advisory, Assurance, Tax and Business Services, driving value for clients and the firm.

Join us to shape modern CRM practices in a collaborative, inclusive environment and grow your leadership impact.

Qualifications

Bachelor's degree in a relevant field.
10–15 years of experience in CRM or SAP environments.

Responsibilities

Analyzing client requirements to implement SAP CRM software solutions.
Leading teams in strategic planning and execution of CRM initiatives.
Providing training and support for seamless SAP CRM integration.
Collaborating with clients to validate outcomes and incorporate feedback.
Directing teams through complex situations with composure and adaptability.
Applying systems thinking to identify underlying CRM problems and opportunities.
Developing and sustaining high-performing diverse teams.
Initiating coaching conversations to enhance team effectiveness.
Modeling professional and technical standards per the firm's code of conduct.
Building relationships with business leaders to address CRM challenges.
Promoting innovative technologies and leading practices across CRM teams.