Senior Salesforce Administrator - Hybrid/Night Shift Growth

MicroSourcing; Manila; Hybrid; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative culture

Flexible work setup

Job summary

MicroSourcing in Manila is seeking a Salesforce Specialist to manage and optimize the Salesforce platform, including user setup, profiles, roles, permissions, and data management. The role focuses on Sales Cloud and Service Cloud customization, data integrity, reporting, and integrations.

The ideal candidate has 4–6 years of hands-on Salesforce Admin experience, holds a Salesforce Administrator cert, and can work in a hybrid nightshift setup at Mall of Asia, Pasay.

Qualifications

• 4–6 years of hands-on experience as a Salesforce Administrator.
• Salesforce Administrator certification is required.
• Proven experience with Sales Cloud and Service Cloud.
• Strong proficiency in Salesforce configuration, customization, and data management.
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.

Responsibilities

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and data management.
• Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, validation rules, and process automation.
• Optimize and enhance sales and customer service processes using Sales Cloud and Service Cloud.
• Ensure data integrity through regular audits, de-duplication, and data imports/exports.
• Provide user support, troubleshoot issues, and conduct training sessions for end-users.
• Develop and maintain reports and dashboards to deliver actionable insights to stakeholders.
• Manage integrations with third-party applications to extend Salesforce functionality.
• Continuously improve the platform by staying updated with Salesforce releases, features, and best practices.

Skills

Salesforce configuration

Sales Cloud & Service Cloud

Data management

Education

Salesforce Administrator certification

Tools

Apex

Visualforce

Lightning components

Job description

MicroSourcing in Manila is seeking a Salesforce Specialist to manage and optimize the Salesforce platform, including user setup, profiles, roles, permissions, and data management. The role focuses on Sales Cloud and Service Cloud customization, data integrity, reporting, and integrations.

The ideal candidate has 4–6 years of hands-on Salesforce Admin experience, holds a Salesforce Administrator cert, and can work in a hybrid nightshift setup at Mall of Asia, Pasay.