Salesforce Administrator — Hybrid Night Shift, CRM Expert

MicroSourcing; Pasay; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Hybrid work arrangement

Job summary

MicroSourcing is seeking a seasoned Salesforce Administrator to manage, customize, and optimize our Salesforce environment. You will work on Sales Cloud and Service Cloud, ensure data integrity, and deliver actionable insights through reports and dashboards.

Ideal candidates have 4-6 years of hands-on experience, hold a Salesforce Administrator certification, and can operate in a hybrid setting with a night shift in Pasay. Strong communication and problem-solving skills are essential.

Qualifications

• 4-6 years of hands-on experience as a Salesforce Administrator.
• Salesforce Administrator certification is required.
• Proven experience with Sales Cloud and Service Cloud.
• Strong proficiency in Salesforce configuration, customization, and data management.
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.

Responsibilities

• Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and data management.
• Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, validation rules, and process automation.
• Optimize and enhance sales and customer service processes using Sales Cloud and Service Cloud.
• Ensure data integrity through regular audits, de-duplication, and data imports/exports.
• Provide user support, troubleshoot issues, and conduct training sessions for end-users.
• Develop and maintain reports and dashboards to deliver actionable insights to stakeholders.
• Manage integrations with third-party applications to extend Salesforce functionality.
• Continuously improve the platform by staying updated with Salesforce releases, features, and best practices.

Skills

Salesforce administration

Sales Cloud

Service Cloud

Data management

Customization

User support

Training

Integrations

Apex

Visualforce

Lightning components

Education

Salesforce Administrator certification

Tools

Apex

Visualforce

Lightning components

Job description

MicroSourcing is seeking a seasoned Salesforce Administrator to manage, customize, and optimize our Salesforce environment. You will work on Sales Cloud and Service Cloud, ensure data integrity, and deliver actionable insights through reports and dashboards.

Ideal candidates have 4-6 years of hands-on experience, hold a Salesforce Administrator certification, and can operate in a hybrid setting with a night shift in Pasay. Strong communication and problem-solving skills are essential.