Senior Risk & Compliance Manager (Regulated Markets)

GMS BPO Inc.; Metro Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Exposure to AU regulatory environment

Senior stakeholder engagement

Impact on business decisions

Collaborative team culture

Job summary

GMS BPO Inc. seeks an experienced Manager - Risk & Compliance to lead assigned compliance areas for an Australian-regulated business from the Philippines. You will own controls, monitoring, and governance while partnering with Operations, Sales, and Product teams to drive compliant outcomes.

The role requires 6–9 years in compliance and a law/commerce/finance/business background, with strong English communication and stakeholder management. Overlap with Australian hours is expected.

Qualifications

• 6–9 years' experience in Compliance, Risk, Governance, Audit, Controls, or related disciplines.
• Experience in regulated industries (financial services, insurance, telecoms, energy, lending, or similar consumer-facing environments).
• Proven ownership of compliance controls, registers, evidence, monitoring, or assurance programs.

Responsibilities

• Own and manage assigned areas of compliance responsibility.
• Maintain compliance registers, controls, evidence, and governance documentation.
• Develop and execute monitoring, assurance, audit, and control-testing activities.
• Identify, investigate, and investigate incidents, complaints, customer harm, and potential breaches.
• Partner with Operations, Sales, Partnerships, Product, and Technology teams to support compliant business outcomes.
• Track remediation activities and ensure findings are resolved effectively.
• Support compliance reporting, risk assessments, and regulatory obligations management.
• Coach and support Compliance Analysts as assigned.

Skills

Stakeholder management

Regulatory reporting

Compliance controls

Audit & monitoring

Cross-functional partnering

Education

Bachelor's degree in Law, Commerce, Finance, or Business

Job description

GMS BPO Inc. seeks an experienced Manager - Risk & Compliance to lead assigned compliance areas for an Australian-regulated business from the Philippines. You will own controls, monitoring, and governance while partnering with Operations, Sales, and Product teams to drive compliant outcomes.

The role requires 6–9 years in compliance and a law/commerce/finance/business background, with strong English communication and stakeholder management. Overlap with Australian hours is expected.