Senior Retail Tech & Engineering Leader — AI-Driven Operations

Philtech Inc.; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Philtech Inc. is seeking a senior technology leader to align retail engineering execution with business goals across in-store operations. You will drive stability, scalability, security, and continuous improvement of store systems and platforms.

You will lead diverse engineering teams, shape AI-driven initiatives, and partner with US IT Directors and business stakeholders to deliver measurable value and operational excellence.

Qualifications

• 5-8+ years of technical leadership and people management experience.
• Proven experience leading cross-functional engineering teams and large-scale initiatives.
• Strong communication, stakeholder management, and strategic planning skills.
• Experience with retail technology platforms and enterprise-scale operations preferred.
• AI, Data Analytics, Machine Learning, and Intelligent Automation knowledge strongly preferred.

Responsibilities

• Lead service operations for Retail In-Store Operations technology solutions.
• Manage engineering teams across multiple technologies and domains, ensuring reliable delivery, supportability, and business alignment.
• Drive operational excellence through KPI-driven performance, service reliability, incident reduction, automation, and continuous improvement initiatives.
• Oversee project execution, budgets, resource planning, vendor management, and stakeholder engagement.
• Lead hiring, succession planning, performance management, coaching, and employee development.
• Partner closely with US IT Directors, Business Services Managers, SREs, and business stakeholders.

Skills

Technical leadership

People management

Cross-functional leadership

Strategic planning

Stakeholder management

Communication skills

Retail technology

AI/ML knowledge

Job description

Philtech Inc. is seeking a senior technology leader to align retail engineering execution with business goals across in-store operations. You will drive stability, scalability, security, and continuous improvement of store systems and platforms.

You will lead diverse engineering teams, shape AI-driven initiatives, and partner with US IT Directors and business stakeholders to deliver measurable value and operational excellence.