Retail Tech Engineering Manager: AI-Driven Ops & Innovation

Philtech Inc.; Philippines; On-site; PHP 2,000,000 - 2,800,000; Full time

Job summary

Philtech Inc. is seeking a senior leader to guide retail technology engineering and service operations.

You will align engineering execution, service operations, and strategic technology initiatives with business goals, driving excellence and innovation across store systems and platforms. You will manage multiple engineering teams, oversee budgets and vendor relationships, and lead hiring and development efforts.

Qualifications

• 5-8+ years of technical leadership and people management experience.
• Proven experience leading cross-functional engineering teams and large-scale technology initiatives.
• Strong communication, stakeholder management, and strategic planning skills.
• Experience with retail technology platforms and enterprise-scale operations preferred.
• AI, Data Analytics, Machine Learning, and Intelligent Automation knowledge strongly preferred.

Responsibilities

• Lead service operations for Retail Customer Solutions.
• Manage engineering teams across multiple technologies and domains, ensuring reliable delivery and business alignment.
• Drive operational excellence through KPI-driven performance, incident reduction, automation, and continuous improvement.

Skills

Technical leadership

Cross-functional leadership

Strategic planning

Stakeholder management

AI/ML knowledge

Job description

Philtech Inc. is seeking a senior leader to guide retail technology engineering and service operations.

You will align engineering execution, service operations, and strategic technology initiatives with business goals, driving excellence and innovation across store systems and platforms. You will manage multiple engineering teams, oversee budgets and vendor relationships, and lead hiring and development efforts.