Senior Retail Operations & Sales Leader

Excelsior Farms Inc.; Murcia; On-site; PHP 600,000 - 900,000; Full time

Job summary

Excelsior Farms Inc. in Negros Occidental is seeking a seasoned Retail Operations Manager to lead daily store operations across multiple locations, ensuring compliance, efficient staffing, and strong customer service.

You will supervise and train staff, optimize inventory and visual merchandising, analyze sales performance, travel across Negros for store visits, and work with Marketing to drive revenue while maintaining safety standards.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Retail Management, Operations Management, or related field.
• 5–8 years in retail sales and operations, with at least 3 years in a supervisory role.
• Proven multi-store or area management experience, preferably across multiple locations.
• Strong sales management record and ability to drive revenue growth.
• People management experience: recruitment, training, scheduling, coaching.
• Expertise in inventory, merchandising, store ops, and loss prevention.
• Willing to travel extensively within Negros and work weekends/holidays.

Responsibilities

• Collaborate with departments to ensure daily operations and compliance standards.
• Uphold high customer service, address inquiries, upsell, and resolve complaints.
• Assist in recruitment and training and supervise retail staff, cashiers, merchandisers.
• Support inventory management: receiving, stocking, counts, reduce discrepancies.
• Coordinate with Marketing on visual merchandising to showcase eggs attractively.
• Monitor sales performance and analyze trends to identify improvement opportunities.
• Ensure compliance with company policies and health and safety regulations.
• Manage administrative tasks: scheduling shifts and submitting attendance reports.

Skills

Leadership

Sales management

People management

Inventory management

Visual merchandising

Analytical

Communication

Decision making

Recruitment & training

Multisite management

Education

Bachelor’s in Business Administration

Tools

Excel

Google Sheets

Google Workspace

Job description

Excelsior Farms Inc. in Negros Occidental is seeking a seasoned Retail Operations Manager to lead daily store operations across multiple locations, ensuring compliance, efficient staffing, and strong customer service.

You will supervise and train staff, optimize inventory and visual merchandising, analyze sales performance, travel across Negros for store visits, and work with Marketing to drive revenue while maintaining safety standards.