Senior Remote IT Support & Project Engineer

HireArchi; Metro Manila; On-site; PHP 1,749,000 - 2,099,000; Full time

Benefits offered by this job

13th month pay

HMO and government contributions after

Paid time off after probation

Job summary

HireArchi in the Philippines is seeking an IT Support & Project Engineer for full-time remote work. The role focuses on advanced technical support, infrastructure projects, and improving systems security, networks, and cloud platforms. A background with DNS, TCP/IP, and security tools is essential.

You will document processes, collaborate across teams, and drive IT projects from planning to delivery while communicating clearly with clients and users.

Qualifications

• 5–10+ years of IT engineering or senior technical support.
• Strong knowledge of DNS, TCP/IP, and network protocols.
• Experience with cloud administration and security tools.
• Excellent documentation and communication abilities.

Responsibilities

• Deliver advanced technical support and manage infrastructure projects.
• Configure and monitor security tools and network solutions.
• Provide remote guidance to users and document procedures clearly.
• Develop, propose, manage, and deliver IT projects for efficiency gains.
• Create proposals, assist clients, and maintain technical docs.

Skills

DNS

TCP/IP

Network protocols

Remote troubleshooting

Documentation

Communication skills

Independent work

Cloud administration

Tools

Google Workspace

JAMF

Intune

Meraki Systems Manager

Workspace ONE

EntraID

Okta

SentinelOne

Ironscales

Job description

HireArchi in the Philippines is seeking an IT Support & Project Engineer for full-time remote work. The role focuses on advanced technical support, infrastructure projects, and improving systems security, networks, and cloud platforms. A background with DNS, TCP/IP, and security tools is essential.

You will document processes, collaborate across teams, and drive IT projects from planning to delivery while communicating clearly with clients and users.