Asset Servicing Operations Analyst

JPMorgan Chase & Co.; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

JPMorgan Chase & Co. in Philippines seeks an Asset Servicing and Disclosures Reporting Associate to lead day-to-day processing across corporate actions, income events, and disclosures reporting with strong controls and disciplined exception management.

You will oversee human oversight of technology-assisted outputs, ensuring decisions are governed and evidenced. You will help design and maintain workflows that improve efficiency and resiliency while keeping audit-ready records and clear

Qualifications

• 3+ years in asset servicing operations including corporate actions and/or income processing.
• High-accuracy, deadline-driven processing in an operations environment.
• Proven ability to investigate breaks, identify root cause, and drive resolution.
• Strong controls orientation with governance expectations and audit-ready evidence.
• Ability to communicate clearly and collaborate with partners outside the immediate team.

Responsibilities

• Execute daily operational processing for mandatory corporate actions, including elections where applicable and payment processing.
• Process income events accurately and on time, including cash and stock disbursements.
• Perform record date reconciliations for income and stock events, investigate breaks, and drive resolution to closure.
• Manage end-to-end lifecycle steps for mandatory corporate actions, ensuring accurate completion of required processing stages.
• Produce, validate, and quality-check beneficial holdings disclosures reporting outputs for completeness, accuracy, and timeliness.
• Apply independent challenge and a verify-and-escalate approach to unclear announcements, processing constraints, or higher-risk items.
• Document decisions, evidence, and outcomes in line with governance expectations and maintain audit-ready records.
• Investigate and respond to internal queries and breaks with timely, clear, control-minded explanations.
• Design and maintain workflow tools and procedures to support consistent, controlled processing, including technology-assisted workflows.
• Analyze operational data to identify root causes, recurring issues, and opportunities to strengthen controls and efficiency.
• Provide business continuity support during resiliency scenarios, including fallback support for Hong Kong market voluntary events and trade processing support as needed, and perform manual processing when workflow tools or digital solutions are unavailable.

Skills

Asset servicing ops

Corporate actions

Income processing

Break investigation

Governance & audit

Data analysis

Communication

Prioritization under pressure

Job description

JPMorgan Chase & Co. in Philippines seeks an Asset Servicing and Disclosures Reporting Associate to lead day-to-day processing across corporate actions, income events, and disclosures reporting with strong controls and disciplined exception management.

You will oversee human oversight of technology-assisted outputs, ensuring decisions are governed and evidenced. You will help design and maintain workflows that improve efficiency and resiliency while keeping audit-ready records and clear