Senior Process Transformation & Transitions Lead

EXL Talent Acquisition Team; Muntinlupa; On-site; PHP 446,000 - 893,000; Full time

Job summary

EXL Talent Acquisition Team in the Philippines seeks a professional to manage transition projects with end-to-end accountability on onsite client engagements. You will collaborate with business users, senior management and IT teams to assess processes and evaluate offshoring feasibility and efficiencies.

You will lead client engagements to ensure consistent service delivery and contribute to business development in select accounts, coordinating with program leads and operations teams to deliver

Qualifications

• Experience in managing business process transitions end-to-end.
• Ability to liaise with business users, senior management and IT personnel.

Responsibilities

• Will execute transition of processes with end-to-end accountability.
• Consultants in this practice will work closely with clients on onsite projects.
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
• Interact with business users, senior management and IT personnel of EXL.
• Lead client engagements, ensuring consistent service delivery.
• Support business development in select accounts.

Skills

End-to-end transition

Client-facing communication

Job description

EXL Talent Acquisition Team in the Philippines seeks a professional to manage transition projects with end-to-end accountability on onsite client engagements. You will collaborate with business users, senior management and IT teams to assess processes and evaluate offshoring feasibility and efficiencies.

You will lead client engagements to ensure consistent service delivery and contribute to business development in select accounts, coordinating with program leads and operations teams to deliver