Senior Platform Operations Analyst - Database Health

JLL; Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

JLL is seeking a Senior Analyst - Platform Operations to ensure the performance, integrity and security of our database systems. You will help plan and develop the database, troubleshoot issues, and ensure data consistency across platforms.

Key responsibilities include user support, creating basic reports, and collaborating with Operations and Accounts Teams. Training and process-improvement initiatives are also part of the role.

Qualifications

• Experience in managing and troubleshooting databases.
• Ability to write basic reports and present findings.
• Strong user-support and cross-team collaboration skills.

Responsibilities

• Provide troubleshooting for workflow issues for account teams.
• Write basic reports and provide user support.
• Develop relationships with Operations and Accounts Teams.
• Suggest and implement process improvements.
• Conduct New Hire and Refresher Training sessions.
• Support Regional Platform Manager with ad hoc tasks.

Skills

Database management

Troubleshooting

Report writing

User support

Process improvement

Training

Team collaboration

Job description

JLL is seeking a Senior Analyst - Platform Operations to ensure the performance, integrity and security of our database systems. You will help plan and develop the database, troubleshoot issues, and ensure data consistency across platforms.

Key responsibilities include user support, creating basic reports, and collaborating with Operations and Accounts Teams. Training and process-improvement initiatives are also part of the role.