Senior Platform Analyst

SID Global Solutions; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

SID Global Solutions seeks a FinOps professional to lead financial operations for the CRM Platform. You will drive budgeting, forecasting, and variance analysis while identifying cost optimization opportunities across licenses, storage, and usage.

You will design and govern end‑to‑end operational processes, establish controls, and maintain dashboards for regular executive reporting. Collaborate with Finance, IT, and platform teams to embed cost considerations into solutions and provide

Responsibilities

• Lead FinOps practices for the CRM Platform, ensuring financial transparency and accountability
• Manage budget planning, forecasting, and variance analysis for CRM Platform spend
• Analyze cost drivers, consumption patterns, and trends to support informed decision‑making
• Identify and drive cost optimization opportunities related to licenses, storage, and usage
• Provide direction and oversight for capacity planning, license management, and budget tracking
• Design, document, and maintain end‑to‑end operational processes for CRM Platform operations
• Establish operational standards, controls, and reporting cadences
• Ensure consistent execution of operational processes across the team
• Design, maintain, and govern operational and financial dashboards for CRM Platform reporting
• Produce regular executive level reports with clear narratives, insights, and recommendations
• Translate data into clear business‑focused insights to support leadership decision‑making
• Guide Operations Analysts on best practices for data analysis, dashboard usage, and insight generation
• Liaise with CRM Team, IT Teams and Business stakeholders on CRM Platform processes and resources
• Act as a key liaison between Finance, IT, Platform teams, and Business stakeholders
• Collaborate with architects and platform teams to embed operational and cost considerations into solutions

Skills

Financial analysis

Budgeting

Dashboards

Stakeholder management

Cost optimization

Job description

FinOps & Financial Management

• Lead FinOps practices for the CRM Platform, ensuring financial transparency and accountability
• Manage budget planning, forecasting, and variance analysis for CRM Platform spend
• Analyze cost drivers, consumption patterns, and trends to support informed decision‑making
• Identify and drive cost optimization opportunities related to licenses, storage, and usage
• Provide direction and oversight for capacity planning, license management, and budget tracking

Operational Process Ownership & Governance

• Design, document, and maintain end‑to‑end operational processes for CRM Platform operations
• Establish operational standards, controls, and reporting cadences
• Ensure consistent execution of operational processes across the team

Executive Reporting & Analysis

• Design, maintain, and govern operational and financial dashboards for CRM Platform reporting
• Produce regular executive level reports with clear narratives, insights, and recommendations
• Perform preliminary analysis to identify key trends, risks, exceptions and optimization opportunities
• Ensure dashboards and reports present accurate, consistent, and decision ready information
• Translate technical, usage, and cost data into clear business‑focused insights to support leadership decision‑making
• Guide Operations Analysts on best practices for data analysis, dashboard usage, and insight generation

Stakeholder & Cross Functional Engagement

• Liaise with CRM Team, IT Teams and Business stakeholders on CRM Platform processes and resources
• Act as a key liaison between Finance, IT, Platform teams, and Business stakeholders
• Collaborate with architects and platform teams to embed operational and cost considerations into solutions