Senior Performance Analytics & Process Lead

Legal Management Group

Taguig

On-site

PHP 800,000 - 1,200,000

Full time

4 days ago

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Job summary

Legal Management Group seeks a Senior Business Analyst to drive performance improvement across the department. You will monitor, analyze, and enhance productivity and quality through data-driven insights and strategic initiatives.

Responsibilities include leading teams, managing KPIs/OKRs, and delivering dashboards with Google Sheets, Excel, Power BI, Tableau, or Looker Studio. Lean Six Sigma and Agile experience are valued for cross-functional projects.

Qualifications

5+ years of experience in Operations or frontline Operations.
5+ years of experience using Google Sheets and/or Excel for reporting and data analysis.
2+ years of experience reporting to and presenting to senior management.
3+ years of experience leading and managing a team.
2+ years of experience using data visualization tools such as Power BI, Tableau, or Looker Studio.
2+ years of experience in project management.
2+ years of experience in process mapping using Lucidchart or equivalent.
Bachelor's degree in Business, Industrial Engineering, or related field preferred.

Responsibilities

Lead, coach, and track the performance of the team, aligning data requirements for tracking performance.
Conduct regular one-on-ones, performance reviews, and coaching sessions to close performance gaps.
Build a culture of continuous improvement and high performance with data insights.
Design, track, and maintain Department KPIs, OKRs, and performance scorecards.
Prepare and present regular performance reports and business insights to stakeholders and leadership.
Build and maintain reporting dashboards and trackers using Google Sheets, Excel, Power BI, Tableau, or Looker Studio.
Conduct time-and-motion, root-cause, and performance studies to identify gaps and opportunities.
Develop and implement strategies and action plans to improve team and department performance.
Apply Lean Six Sigma and Lean Methodology to identify inefficiencies and streamline workflows.
Map, document, and continuously improve business processes using Lucidchart.
Use Agile methodology to manage improvement initiatives and cross-functional projects.
Manage end-to-end projects related to performance improvement, from planning through execution and evaluation.
Partner with stakeholders across departments to align on performance goals, timelines, and deliverables.
Communicate findings, recommendations, and progress clearly to stakeholders at all levels.