Senior Payroll Officer

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 550,000 - 850,000; Full time

Benefits offered by this job

14 months pay

HMO for you and family

Annual parties and leadership training

Internal promotions

Meaningful work and collaboration

Large-scale training programs

Job summary

Acquire Intelligence is seeking a Senior Payroll Officer to support fortnightly Australia and New Zealand payroll processing. You will handle high-volume data entry, validate timesheets, and maintain digital payroll records in line with SOPs.

The role requires strong attention to detail, excellent communication, and experience with payroll systems (Dayforce preferred). The team emphasizes collaboration and internal growth opportunities within a global outsourcer.

Qualifications

• Experience in high-volume payroll processing for Australian and New Zealand payrolls.
• Strong attention to detail and accuracy in data entry.
• Excellent communication and customer service skills.
• Experience with payroll systems (Dayforce preferred).
• Proficiency in MS Office (Outlook, Word, Teams) and advanced Excel.

Responsibilities

• Perform high-volume, accurate data entry for payroll changes, new hires, and terminations.
• Validate timesheets and rosters; process leaves and deductions per configured rules.
• Maintain payroll records digitally in line with SOPs.
• Triage tier-1 queries, manage payroll inbox, and escalate as needed.
• Support reconciliations and standard payroll reporting.
• Ensure compliance with SOPs and contribute to continuous process improvements.

Skills

Payroll processing

High volume data entry

Attention to detail

Communication

Customer service

MS Office

Excel (Pivot)

Dayforce experience

Australian payroll experience

NZ payroll experience

Mentoring others

Tools

Dayforce

PayGlobal

SAP

UKG

HRIS systems

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

• Enjoy 14 months of pay*
• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

The Senior Payroll officer is responsible for high-volume, accurate payroll data entry and transactional processing supporting fortnightly Australian and New Zealand payroll, prepared for review by the Senior Payroll Specialist and onshore sign-off.

Transactional Processing

Perform high-volume, accurate data entry for new hires, employee changes and standard terminations. Chase and validate timesheet and roster exceptions in Dayforce. Enter leave, deductions and entitlement updates against configured rules. Maintain payroll records and documentation digitally in line with Acquire’s SOE (no hardcopy).

Queries & Support

Triage tier‑1 employee and manager queries and support inbox management; resolve routine items and escalates the remainder to the Senior Payroll Specialist. Support reconciliations and standard reporting as directed.

Quality, Compliance & Improvement

Follow payroll SOPs and Acquire’s SOE, least-access and no‑hardcopy production‑floor rules. Support compliance activities within agreed processes and SOPs. Identify process‑improvement opportunities. Flag anomalies and potential issues early.

What You’ll Bring

Required Skills & Competencies

• Work Experience
• Australian payroll experience strongly preferred NZ experience an advantage but not required
• Dayforce experience preferred but not required
• If no Dayforce experience, the following are also acceptable: PayGlobal, SAP, Chris21, UKG, Workday MicroPay and HR3 systems may be ok, but usually correlate to low volume experience
• Experiencing mentoring others preferred (does not have to be in a managerial capacity, e.g. senior or team leader is ok)
• Strong attention to detail is essential
• Strong communication and customer service skills are essential
• High volume data entry experience
• Technical experience with Superannuation and terminations
• Technical experience with STP and Payroll Tax an advantage but not required
• Comfortable navigation of MS Office including Outlook, Word, Teams
• Intermediate experience with Excel including Pivot, Grouping, Filtering, Vlookup, etc.

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results.

Acquire Intelligence is an award‑winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back‑office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real‑life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in‑house teams may be typically challenged with the business processes of "big business." We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client‑permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.